Is Topgolf a good company to work for?

Topgolf has an overall rating of 3.3 out of 5, based on over 5,079 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 51% of employees would recommend working at Topgolf to a friend and 35% have a positive outlook for the business. The best reviews about Topgolf have been left by employees working as Platinum Host , Shift Lead and Guest Service Associate .

Does Topgolf pay their employees well?

According to anonymously submitted Glassdoor reviews, Topgolf employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Topgolf. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Topgolf?

51% of Topgolf employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Topgolf 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Topgolf?

Bayhost (480) , Bayhost/Server (308) , Food Runner (243) , Guest Services (207) , Bartender (187) , Server (180) , Bayhost/Event Ambassador (167) , Caddie (150) , Bay Host (144) , Hospitality Manager (108) , Golf Services (92) , Team Lead (86) , Barback (83) , Server/Waiter (75) , Bay Host/Server (55)

What are the pros of working at Topgolf according to real employee reviews?

"people are great and fun" ((in 371 reviews)); "The money is good because most of the time people come to TopGolf to celebrate something." ((in 288 reviews)); "It’s such a fun place to work and benefits are great" ((in 193 reviews)); "The job was overall very fun and the coworkers were great" ((in 191 reviews)); "The culture was great and always allowing the associates to show their edgy spirit through dress up days and being unique individuals" ((in 187 reviews))

What are the cons of working at Topgolf according to real employee reviews?

"Poor management and understaffed at my location" ((in 526 reviews)); "hours are long and if there aren't a lot of servers during a rush they load you up" ((in 337 reviews)); "Not valued as an employee and low pay" ((in 231 reviews)); "You can make $12 during a 9 hour shift and the managers don't care." ((in 220 reviews)); "Some locations play favoritism and that’s not fair to anyone" ((in 104 reviews))

What are employees saying about Topgolf layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Topgolf layoffs and their outlook for job security at Topgolf in 2026.

What are the top reviewed Topgolf locations?

Dallas , Atlanta , Charlotte , Alpharetta , Austin , Orlando , Las Vegas , Scottsdale , Houston , Edison , Ashburn , The Colony , Naperville , San Antonio , Columbus , Tampa , Fort Worth , Overland Park , Virginia Beach , Nashville , Mount Laurel , Allen , Roseville , Centennial , West Chester , Huntsville , Fishers , San Jose , Oklahoma City , Hillsboro

Topgolf reviews

3.3

51% would recommend to a friend

(4,962 total reviews)

David McKillips

16% approve of CEO

35% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Topgolf has an employee rating of 3.3 out of 5 stars, based on 4,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Topgolf employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Mar 3, 2013

Mediocre work space

Bayhost

Recommend

CEO approval

Business Outlook

Pros

Management was understanding and polite--at least while I was there

Cons

Tip share was not honest.

Topgolf Response

13y

Hello, thank you for your feedback. We regret your feeling that the tip pool was "not honest." The amount tipped out to each person is based on: the number of hours worked during his/her shift, the dollar value of tips contributed to the pool that day and historically (up to 8 weeks of tip contribution history), and the Associate's position. Every Associate is guaranteed pay above minimum wage, with the tip pool and hourly wage rate combined. If you have additional concerns, I urge you to contact hr@topgolf.com.

2.0

Feb 8, 2013

One big lie

Bartender

Recommend

CEO approval

Business Outlook

Pros

The concept is unlike anything else and it's really fun to play there. Most employees are very nice. Business will always be good because they have a patent on the technology. However, I'd like business to be good because they have a great experience there, not because it's the only one to go to.

Cons

Tip pool, poor communication, extremely long shifts, favoritism gets promoted before performance, Also, the building was almost $16 million, but they are still using Excel to enter financial information, and are too cheap to pay for Hot Schedules for their employees.

Topgolf Response

13y

We are saddened by the impression you've had since joining the TopGolf team. We want to make TopGolf a great place to work, and we rely on feedback from Associates to make this happen. I encourage you to contact HR with any concerns or suggestions you have on how we can improve.

1.0

Jan 2, 2013

management and tip pool are a joke

Bartender

Recommend

CEO approval

Business Outlook

Pros

meeting lots of people, very nice building and fun golf game.

Cons

-nobody understands or likes the tip pool. each person makes like 5x what they end up getting tipped out. tips are given as cash in envelopes with name and date several days later. nobody knows how much total tips are really being turned into management and divided up. everything is secret between managers and employees are fired if they ask too many questions about tip pool to understand it better. -management is inexperienced and rude and takes 30 minutes to find one to address issues. -schedules are sometimes made day of work or changed more than once in a week. -we are not allowed to take breaks or eat if busy even though employee handbook says we can. -a lot of new people being hired are unhappy and have no clue what to do so we have to train them ourselves -lots of people not working because they believe they will get same amount as someone who is working harder.

Topgolf Response

13y

We were saddened to read your comments and want to assure you that TopGolf is committed to being a top place to work. Associates are certainly entitled to breaks, proper training, and to understanding their pay and tips. If you feel these things are not occurring, please contact HR to discuss your concerns.

Viewing 4957 - 4959 of 4,962 Reviews

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Ratings by category

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Reviews by job title

Mediocre work space

One big lie

management and tip pool are a joke

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