Torrid reviews

3.3

48% would recommend to a friend

(1,642 total reviews)
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Lisa Harper

47% approve of CEO

36% positive business outlook

Torrid has an employee rating of 3.3 out of 5 stars, based on 1,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Torrid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
May 10, 2018
Recommend
CEO approval
Business Outlook

Pros

50% Discount on everything and amazing if you like sales and good customers. ♥

Cons

The managers are horrible and the location I was at had a revolving door. They do NOT care about you at all and only want to fill slots and refuse to reward high UPT if you do it too much. I basically made high UPT all the time and because I killed it I started getting no validation from going above and beyond because I bucked about my hours being too many for being hired part-time. I was denied upward movement because I was told I was "white" so the team would never respect me if I became a manager and when I asked for help cleaning up the pig pen of a jean wall I was told I "sounded like The Help" (THE MOVIE!) I asked why she would say that and she said it was because I was white. I was blamed for taking cash from a cash drawer when it was the manager who did it. I helped clear out that exact team to see it replaced by a small woman who acted more like a bratty princess than a true manager and because the old management team was gone this chick didn't give me the raise I was told I was going to get from lack of "knowing me long enough" ... and the district manager is so stuck up and rude with HORRID communication skills you find yourself squinting at her in astonishment or having a small anxiety attack. She doesn't know how to hire on good managers for beans because she lacks managerial skills herself. I refuse to shop there now. I miss my customers but I do NOT miss this location. It is SO trashy and the store is FILTHY!!!! Also NONE of the training material is followed at all and they do a LOT of things that are not to-code with Torrid guidelines. No worries though, the regional manager didn't seem to care beyond barking at the staff during her visits!

1.0
Jul 21, 2017

Waste of time

Recommend
CEO approval
Business Outlook

Pros

Cool people Nice environment U can wear pretty much whatever

Cons

Barley any hours at all One day a week Schedule based on sales Too much to do for too little pay

2.0
Jul 13, 2017
Recommend
CEO approval
Business Outlook

Pros

love the discounted clothes love the customers and that's really the only good that comes from working here

Cons

store level management is just bad my training was 2 hours long ONCE and then i was thrown into it and expected to know what all was going immediately. I had a lot of problems with catty coworkers and managers stealing eachothers sales, worse than i've ever experienced in retail. on top of this the pay is terrible the hours are a joke and the company just simply doesn't care about their employees. i only worked here for a few months and the experience was so disappointing, there was absolutely no point in me working my butt off for like 2 shifts a week barely making $100 in a check.

Viewing 34 - 36 of 1,642 Reviews

Glassdoor has 1,670 Torrid reviews submitted anonymously by Torrid employees. Read employee reviews and ratings on Glassdoor to decide if Torrid is right for you.