Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Torrid

      Engaged Employer

      Torrid reviews

      3.3

      48% would recommend to a friend

      (1,642 total reviews)
      avatar

      Lisa Harper

      47% approve of CEO

      36% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Work/Life balance

      3.0

      Career opportunities

      2.8

      Senior management

      2.5

      Compensation and benefits

      Torrid has an employee rating of 3.3 out of 5 stars, based on 1,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Torrid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      May 17, 2026

      Strong Connections Need Strong Foundations

      Part time keyholder
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the biggest benefits of working at Torrid was the strong sense of connection with both the team and customers. The employee discount was also a major perk, especially in a space that made plus-size fashion feel stylish, empowering, and accessible.

      Cons

      One downside was the heavy reliance on large teams with low-availability associates instead of smaller, more consistent core teams. Stronger employee retention, more stable hours, better pay, and greater attention to front-line employee feedback would likely improve both morale and the overall customer experience.

      2.0
      May 12, 2026

      Fun clothes but horrible pay and inept management.

      Shift lead/key holder
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun cute clothes. Getring to meet fun customers and brighten their day by helping them feel good in what they wear. Meeting interesting coworkers and having fun at work.

      Cons

      <15/hr. For lead position. Expected to work on the floor, deal with customers, shipment, doordash, web orders and all retail clothing related things on your own for most of the day with no coverage. Management unable to properly hold associates accountable for inability to complete tasks leading to resentment and distrust of upper management. Lack of proper coverage most of the time as 119 labor hours was usually our max hours for all employees for the whole week. Lack of proper communication when it came to policy changes, work updates or expectations. Guilt trips when unable to work due to disabilities and pre existing conditions. Management lets crocodile tears of employees sway their judgements even though said associates always have a bad attitude and literally drive customers away.

      Viewing 13 - 15 of 1,642 Reviews
      Related searches: Torrid jobs | Torrid salaries | Torrid benefits | Torrid interviews
      ReviewsTorrid reviews

      Glassdoor has 1,670 Torrid reviews submitted anonymously by Torrid employees. Read employee reviews and ratings on Glassdoor to decide if Torrid is right for you.