Torrid reviews

3.3

48% would recommend to a friend

(1,642 total reviews)
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Lisa Harper

47% approve of CEO

36% positive business outlook

Torrid has an employee rating of 3.3 out of 5 stars, based on 1,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Torrid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jun 25, 2012
Recommend
CEO approval
Business Outlook

Pros

I absolutely love helping women, most of whom are self-conscious, see their selves in a new, and beautiful way, simply by finding them cute clothes they feel comfortable and happy wearing. I love being able to work in a fashion-forward work place and show off my own fashionista-side. Everyday is a new and exciting day. I used to love coming home and talking about how wonderful my job is.

Cons

They do not have the happy work environment they told me they try to maintain. I feel a lot of anxiety trying to obtain unrealistic goals everyday, week and month. The effort we put into working sales is set up similar to a job with commission, but we don't get any compensation for our efforts. Even the managers have leveled with me how difficult it is for them to obtain their own goals of signing up customers for new credit cards that no one seems to want in this economy. I have been a torrid customer for five years, and have been working for torrid for a few months now. When I reflect back on my previous experiences, I recall having helpful and eager women working there. Now, I see everyone scrounging to make their goals the customers are starting to feel the heat, as we are starting to feel the heat from corporate.

2.0
Mar 25, 2012

Management issues, no matter the year

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Customer base is (mostly) great - Cute clothes - You get to dress in your own parameters, as long as they are on par with company standards/expectations - Tattoos and piercings are fine - Some really great people in corporate

Cons

- Inadequate communication between all levels - Company often cannot make up their minds when it comes to merchandising - A former policy of employees and customers getting the same respectful treatment has vanished - Store policies broken often - Overall lack of competence in upper management, with corporate turnover happening more often than it should

2.0
Aug 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Good discount on clothing, Had (for the most part) a good customer base with some of them awesome people!, It's really great to help people find self confidence in themselves through shopping.

Cons

There was no room to move up in the company, and the FEW chances there were, they hired outside the company instead of trying to promote from within. They give people who break the rules and disrespect co-workers/customers FAR too many chances. The management outside of the store (DM, RM) definitely plays favorites. Way too much turnover.

Viewing 1636 - 1638 of 1,642 Reviews

Glassdoor has 1,670 Torrid reviews submitted anonymously by Torrid employees. Read employee reviews and ratings on Glassdoor to decide if Torrid is right for you.