Tory Burch reviews

3.3

34% would recommend to a friend

(1,459 total reviews)
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Tory Burch / Pierre-Yves Roussel

59% approve of CEO

43% positive business outlook

Tory Burch has an employee rating of 3.3 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tory Burch employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
4.0
Jun 30, 2013
Recommend
CEO approval
Business Outlook

Pros

-Great discount and frequent higher employee sales -Amazing company values -Company keeps retail level employees informed of their company goals and "bigger picture" (makes you feel like you're part of something bigger" -Free wardrobe

Cons

-Corporate expects a lot from their retail employees (just be a good/hard worker) -Corporate makes it known that they are indeed above retail -Not effective communication amongst the varying factions -Company is to timid when it comes to firing people who need to go

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

2.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Gained experience in luxury retail standards including elevated customer service, product knowledge, and client-facing communication. Practiced with commission-based sales, which strengthened resilience, adaptability, and customer engagement. Got exposure to high-end clientele, providing insight into clienteling systems and sales strategies.

Cons

The floor environment was dominated by cliques and gossip, which created an unprofessional workplace and negatively affected morale. Multiple managers were present at once, often participating in inappropriate conversations about other employees instead of supporting the team. Certain associates received better hours, more floor time, and priority access to high-value clients. Others were left off the schedule or given low-opportunity shifts.bSome associates received active help meeting their goals, while others were penalized for not meeting goals even when they were given fewer opportunities. The store manager frequently overcorrects employees even when they had done nothing wrong, changes rules constantly, hovers so much that the atmosphere became tense, affects team performance and customer experience, and multiple customers reportedly noticed and complained about the energy on the floor. New associates have little chance to grow because big clients were intentionally handed to a select few. Success depended on luck rather than performance. Was informed that five people quit within their first two months there, reflecting deeper structural issues in the store environment. Has a value system called Buddy values, but the store aligns with none.

Viewing 232 - 234 of 1,459 Reviews

Glassdoor has 1,635 Tory Burch reviews submitted anonymously by Tory Burch employees. Read employee reviews and ratings on Glassdoor to decide if Tory Burch is right for you.