Total Spectrum reviews

Thank you for your feedback. We are sorry to hear of your experience with Total Spectrum. . We're always striving towards excellence and taking a look at how we can continue to improve overall in every element within the company. Here at Total Spectrum, we are dedicated to providing high quality services for our clients and their families dealing with Autism Spectrum Disorders. We rely heavily on our training program and pride ourselves in the continuous education opportunities we have available for our employees to better improve the quality of care for all of our clients. This is why we provide the training for all of our therapists to go on to receive their RBT Certification with the Behavior Analyst Certification Board (BACB). The RBT Credential signifies a higher standard of care to clients and can ensure that therapists are providing the most effective treatment possible. We then have continuous training opportunities for our therapists that is required by the BACB to keep up on their RBT Certification. All of the training that is required of the position is listed in our offer letter document that is provided and signed by all employees here with Total Spectrum. I'm sorry to hear you've had some abrupt changes to your schedule too. A lot of our schedule changes are related to family requests and our families sometimes have changes in their availability that will impact a therapist's schedule. We do work hard to schedule make-up appointments, however, this is not always possible due to our families'/therapists' schedules. We also provide yearly reviews for each of our employees which gives each employee an opportunity to discuss both short and long-term goals with their supervisor.