Does Touch Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Touch Support employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Touch Support. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Touch Support?

41% of Touch Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Touch Support 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Touch Support?

Linux Support Technician (7) , Linux Technical Support (6) , Linux Systems Administrator (5) , Systems Administrator (4) , Accountant (3) , Customer Service Representative (3) , Finance Administrator (3) , Customer Support (2) , Junior Accountant (2) , Linux Technician (2)

What are the pros of working at Touch Support according to real employee reviews?

"excellent colleagues, 25 yrs or younger on average" ((in 7 reviews)); "Fully remote work, really friendly people (found a few good friends there), fun atmosphere even during busy periods" ((in 6 reviews)); "Coworkers are helpful" ((in 3 reviews))

What are the cons of working at Touch Support according to real employee reviews?

"Low salaries and unpredictable/non" ((in 14 reviews)); "Management is horrible and they will work you until Ou drop dead." ((in 10 reviews)); "Low pay compared to the field" ((in 6 reviews)); "No bonuses for holidays" ((in 5 reviews)); "Ignorant and absent middle management" ((in 3 reviews))

Touch Support reviews

3.2

41% would recommend to a friend

(69 total reviews)

Alex Korneyev

46% approve of CEO

21% positive business outlook

Touch Support has an employee rating of 3.2 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Touch Support employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

69 reviews

2.0

Jun 20, 2023

Really bad overall

Linux support technician

Recommend

CEO approval

Business Outlook

Pros

The only benefit is you will be employed without prior knowledge (except mandatory knowledge of English).

Cons

You will be in constant calls and chats with angry customers, for almost no money, and getting help from others is almost impossible because they are also either extremely busy or just don't care. Almost all of the higher management has no people skills. You can only like the support if you enjoy suffering and your mental and physical health deteriorating for minimum wage.

1.0

Mar 16, 2023

horrible

Server support specialist

Recommend

CEO approval

Business Outlook

Pros

A good place to learn, full stop.

Cons

Everything else, really toxic management

3.0

Sep 16, 2022

TS Zagreb former review

Linux support technician

Recommend

CEO approval

Business Outlook

Pros

Good onboarding process, great collegues, good place to start a career, comradery

Cons

Low salary, working on holidays, high stress levels, no team building activities

Viewing 22 - 24 of 69 Reviews

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Jobs at Touch Support

Finance Administrator Trainee

United States

View job

Touch Support

Touch Support reviews

Company ratings over time

Reviews by job title

Really bad overall

horrible

TS Zagreb former review

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Jobs at Touch Support