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TouchPoint Support Services

Engaged Employer

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(97 total reviews)
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Robert Tindell

49% approve of CEO

34% positive business outlook

Reviews by job title

97 reviews

Reviews about "Compensation"

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1.0
Jun 12, 2016

Upper management is a joke

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary would be decent if you weren't expected to work 70+ hours per week. PTO sounds great until you can't use and are questioned by senior leadership when you do.

Cons

Senior leadership is corrupt and leads through fear. I thought that style of leadership ended and it's surely not what Scott would want his associates doing. Regional support involves a traveling team of people with zero people skills and only look for the negative. The support they provide - scathing emails sent to senior leadership. They preach work life balance but printing it on a piece of paper is as far as they will go with it. If they were less worried with mindless reports and conference calls there might be time to complete your work. Praise for a job well done doesn't exist. You will instead get yelled at demeaned by senior leadership for missing a minor detail. Touchpoint is more than happy to keep adding additional levels of senior leadership. They will however refuse to add management where it is actually needed. Which is at the individual unit level. Hourly associates are expected to be worked like slaves for their entire shift. I never thought I'd say this but I hope and pray my associates all find new and better jobs.

4.0
Jun 9, 2016

Great company !!!

Recommend
CEO approval
Business Outlook

Pros

They take care of their employees, great salary and respectful.

Cons

As a contract service company they are at the mercy of the hospitals they work for, it the hospital had an issue they unfortunately take it out on the contract service companies.

3.0
Mar 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Forward Thinking. Touchpoint is in the process of implementing a program which goes far beyond any support service of the past. I am proud to be a part of this progressive support program which reaches out categorically to accommodate people in need. And although we are in the beginning stages, I see it working. Benefits. The benefits are very good. Health insurance, life insurance, disability, 401K, company contribution and more.

Cons

Hourly wage. I have a degree in Health Education which is directly related to my work and also 5+ years experience. I'm earning only $11.40/hr. and overtime is prohibited. Management. The management team is new and inexperienced, especially when it comes to the respect due to their employees. As much as I love my work, I dread contact with any of the three managers because they have nothing positive to say about my work.

Viewing 94 - 96 of 97 Reviews

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