Tower Loan reviews

3.5

63% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Tower Loan has an employee rating of 3.5 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

452 reviews
1.0
Aug 5, 2019

Horrible Company and environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job. Not a lot of pros at all.

Cons

Long hours work. You have to chase which is where you go to people homes and ask them why are they behind on their payments. This is literally the only finance company that still requires their employees to chase. If you're chasing you are usually doing it late in the day because that's usually when individuals are at home. I had a manager had me go out chasing just as it was getting dark and got mad when I refused to go because of my safety. Please don't believe these fake reviews about this being a good company. This company takes advantage of poor individuals. They make loans just for their sake. They allow some customer to have multiple loans at different locations knowing they won't be able to make their payments. Overall not a great company in my eyes.

1.0
Jul 10, 2019
Recommend
CEO approval
Business Outlook

Pros

The day after the 15th, or as i like to call it a day of peace.

Cons

Long hours working 6 days a week. Supervisor and Director threaten your job daily no matter how hard you work. Director will lie to your face and talk bad about you behind your back. They will tell you to make loans that are not within policy in order to make their bonuses. They will tell you to "cut corners" in order for them to make bonuses, and throw you under the bus when someone questions it.

avatar
Tower Loan Response
7y
First of all I would like to thank you for your 10 years of service to Tower Loan. Please know that we do our best to make sure accountability, whether positive or negative, is given responsibly and accurately. Also, I want to assure you that Tower Loan takes our policies and the law very seriously. It is crucial that we all work together to ensure that our company is following federal and local state laws. Thank you for bringing these issues to light. Please know that if there are things that are not being done properly you should contact your supervisor, director, Senior VP or you can always call the Employee Hotline Number. Being a ten (10) year employee, I don’t need to remind you of how demanding this business can be but we want our employees to be in a safe environment and that our lending services and business practices are being done lawfully. Moreover, our bonus system is merit based and designed for the benefit of all employees, but if you see something that is being abused, we definitely would want to hear about it.
5.0
Nov 29, 2017

Great opportunities, great people!

Recommend
CEO approval
Business Outlook

Pros

Tower Loan is a company that is moving forward and making headway! There are so many advancement opportunities! The work you put in is what you get back! Great pay, great benefits, and great people!

Cons

Not much to mention here! There are always a few negatives to any company. What matters is looking beyond negatives and looking at all the positive opportunities that are presented!

Viewing 34 - 36 of 452 Reviews

Glassdoor has 456 Tower Loan reviews submitted anonymously by Tower Loan employees. Read employee reviews and ratings on Glassdoor to decide if Tower Loan is right for you.