Does Tower Loan pay their employees well?

According to anonymously submitted Glassdoor reviews, Tower Loan employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Tower Loan. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Tower Loan?

59% of Tower Loan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tower Loan 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tower Loan?

Manager Trainee (90) , Branch Manager (69) , Manager (43) , Customer Service Representative (36) , Customer Service Representative (CSR) (23) , Branch Manager Trainee (9) , Management Trainee (9) , Supervisor (7) , Customer Service (CSR) (6) , Anonymous (5) , Senior Branch Manager (4) , Loan Officer (3) , Operations Supervisor (3) , Project Manager (3) , Assistant Manger-Trainee (2)

What are the pros of working at Tower Loan according to real employee reviews?

"Good pay if you're fresh out of high school or college and trying to find a career to give you a jump start" ((in 54 reviews)); "Great benefits and earning potential." ((in 33 reviews)); "The only thing that is good about this company is that you make pretty good money coming straight out of college." ((in 20 reviews)); "Good bonuses available to earn each month." ((in 12 reviews)); "Great people" ((in 12 reviews))

What are the cons of working at Tower Loan according to real employee reviews?

"There can be long hours but with the right attitude and willingness it will change instantly." ((in 51 reviews)); "The bad manager frowns on having to actually train you and will be annoyed when questions are asked." ((in 23 reviews)); "Management is horrible." ((in 22 reviews)); "No work / life balance here" ((in 19 reviews)); "Terrible upper management." ((in 16 reviews))

What are the top reviewed Tower Loan locations?

Jackson , Flowood , Springfield , Saint Louis , Birmingham , Huntsville , Kennett , Mobile , Saint Charles , Baton Rouge , Lake Charles , New Orleans , Shreveport , Kansas City , Lebanon , Gulfport , Tupelo , Oakdale , Houma , Lafayette , Auburn , Montgomery , Champaign , Moberly , San Antonio , Batesville , Bruce , Carthage , New Albany , Waynesboro

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Tower Loan

Tower Loan reviews

3.4

59% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.4

Senior management

3.2

Culture & values

3.1

Work/Life balance

Tower Loan has an employee rating of 3.4 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

452 reviews

5.0

Dec 17, 2015

A great place to work

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Competitive salary Commission (incentive pay) Yearly Bonus Great relationships with supervisors and directors Upper management seems to genuinely care about employees and their families. I've been employed with Tower Loan for almost 8 years. I absolutely love working here and this place is family! We have a great CEO and upper leadership. Where else can you work with 500+ employees and everyone knows your name?

Cons

Occasional late nights and weekends. (This is based usually on personal performance).

5.0

Dec 6, 2015

Love it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy work. Guaranteed 40 hr/wk, with possibility of overtime.

Cons

You have to make a lot of phone calls (at least 100 per person each day).

3.0

Nov 27, 2015

It would be ok BUT My manager? No! He wants to be your friend then your manager but can't manage. He micromanages.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The pros... Other than having an ok day of laughter and my customers love me... Idk. Oh well, the fact that during back to school and Christmas, you can actually make some money. They do have benefits and paid holidays.

Cons

They tax you like crazy. The interest rates. The managers and trainees can come to your job or home to collect. You have to make a million calls a day. The turnover rate it very high as well.

Viewing 373 - 375 of 452 Reviews

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Jobs at Tower Loan

Customer Service Representative

Customer Service Representative

Oakdale, LA

View job

Customer Service Representative

Customer Service Representative

Customer Service Representative