Tower Loan reviews

3.4

59% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Tower Loan has an employee rating of 3.4 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

452 reviews
3.0
Mar 19, 2016

Wouldn't recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customer service experience and nothing else

Cons

No time off during holidays Trainees get no vacations or sick days Your job is to get people to wind up into more debt by renewing their loans. You can get promoted to be a manager at any place tower loan fictions in. It could be a very small town to a big town Lots of turnovers Work before family, I believe they have this stated somewhere

5.0
Jan 25, 2016
Recommend
CEO approval
Business Outlook

Pros

There are many great things about working with Tower. The benefits, the wages, bonuses for excelling at your duties are all some that have been mentioned multiple times. I don't want to talk about those. Allow me to talk about the other benefits, those not so easily apparent. I've met many managers, and a few supervisors in my short time at tower, and each have their own style. This is a company that hires the person, not the warm body. They take you in, train you, and give you everything you need to succeed. Making it work is up to you. In order to do that you'll have to figure out just where your place is, and what you should be doing, in your particular branch. This is no less true when you are in charge of a branch than when you are a trainee, your team's talents and weaknesses, likes and dislikes, and their personal situations and obligations are vital things to know. You will fail without their help. Learning these things about each other, and supporting each other, makes you a family. I wouldn't give any of these people up for the world. My supervisor, my manager, my other friends in the office. They are all vitally important to me, and if I make it to promotion, I will cherish them always after I get my own branch.

Cons

This doesn't mean there are not some things that could be done better, but every family has it's problems. It's hard work, extremely hard work. It taxes your mind to the limit daily, and if it's not doing that, you're doing it wrong. This is a lifestyle, it's not something you can just pick up and put down like other employment, and anyone not coming into this company ready to change their lives entirely may react badly.

3.0
Nov 27, 2015
Recommend
CEO approval
Business Outlook

Pros

The pros... Other than having an ok day of laughter and my customers love me... Idk. Oh well, the fact that during back to school and Christmas, you can actually make some money. They do have benefits and paid holidays.

Cons

They tax you like crazy. The interest rates. The managers and trainees can come to your job or home to collect. You have to make a million calls a day. The turnover rate it very high as well.

Viewing 76 - 78 of 452 Reviews

Glassdoor has 456 Tower Loan reviews submitted anonymously by Tower Loan employees. Read employee reviews and ratings on Glassdoor to decide if Tower Loan is right for you.