Does Tower Loan pay their employees well?

According to anonymously submitted Glassdoor reviews, Tower Loan employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Tower Loan. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Tower Loan?

59% of Tower Loan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tower Loan 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tower Loan?

Manager Trainee (90) , Branch Manager (69) , Manager (43) , Customer Service Representative (36) , Customer Service Representative (CSR) (23) , Branch Manager Trainee (9) , Management Trainee (9) , Supervisor (7) , Customer Service (CSR) (6) , Anonymous (5) , Senior Branch Manager (4) , Loan Officer (3) , Operations Supervisor (3) , Project Manager (3) , Assistant Manger-Trainee (2)

What are the pros of working at Tower Loan according to real employee reviews?

"Good pay if you're fresh out of high school or college and trying to find a career to give you a jump start" ((in 51 reviews)); "Great benefits and earning potential." ((in 33 reviews)); "Can make good money if you stick with it" ((in 16 reviews)); "Good bonuses available to earn each month." ((in 13 reviews)); "Pay, fast advancement, good coworkers" ((in 11 reviews))

What are the cons of working at Tower Loan according to real employee reviews?

"There can be long hours but with the right attitude and willingness it will change instantly." ((in 51 reviews)); "The bad manager frowns on having to actually train you and will be annoyed when questions are asked." ((in 24 reviews)); "Management is horrible." ((in 21 reviews)); "No work / life balance here" ((in 19 reviews)); "Long hours due to dq work which is easy to solve if you’re actually working your accounts." ((in 18 reviews))

What are the top reviewed Tower Loan locations?

Jackson , Flowood , Springfield , Saint Louis , Birmingham , Huntsville , Kennett , Mobile , Saint Charles , Baton Rouge , Lake Charles , New Orleans , Shreveport , Kansas City , Lebanon , Gulfport , Tupelo , Oakdale , Houma , Lafayette , Auburn , Montgomery , Champaign , Moberly , San Antonio , Batesville , Bruce , Carthage , New Albany , Waynesboro

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Tower Loan

Tower Loan reviews

3.4

59% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.4

Senior management

3.2

Culture & values

3.1

Work/Life balance

Tower Loan has an employee rating of 3.4 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

452 reviews

5.0

Oct 26, 2022

N/A

Manager trainee

Recommend

CEO approval

Business Outlook

Pros

Getting The Experience and Listening.

Cons

There is not con, work and find out yourself.

1.0

Oct 25, 2022

Terrible

Branch manager

Recommend

CEO approval

Business Outlook

Pros

I can’t think of any.

Cons

Everything, unprofessional, unorganized, outdated business model

3.0

Oct 6, 2022

A Learning Experience

Account manager

Recommend

CEO approval

Business Outlook

Pros

This job was a learning experience. The training program lasts anywhere from 10 months to a year so having a good manager and regional supervisor is important. While in this position I was taught by doing, on the first day I completed hiring paperwork and the very next day began working with the customers and answering phones. I believe that this is a great opportunity for anyone wanting to get their foot in the door of sales and management.

Cons

The work environment can be very stressful. Many days I was expected to work well past open hours. Due to the nature of the business my training manager would ask me to stay till 8pm to finish up work and training and I was expected to stay until she left. They company also expected me to come in on Saturdays to work with no consideration of my schedule, they wanted me to schedule around them. The way the company is organized, they mislead recruits to think their obligations to the company will be much less than what is really expected.

Viewing 118 - 120 of 452 Reviews

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Jobs at Tower Loan

Customer Service Representative

Compliance Specialist

Application Support Engineer

Customer Service Representative

Customer Service Representative