Tower Loan reviews

3.4

59% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Tower Loan has an employee rating of 3.4 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

452 reviews
4.0
Mar 23, 2022

Nice place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They saw my worth and appreciated my work.

Cons

Did not offer a more flexible schedule.

1.0
Mar 13, 2022

Deceitful, Corrupt Company

Recommend
CEO approval
Business Outlook

Pros

I cannot think of anything that I enjoyed about this job.

Cons

-Promised me PTO when I went on maternity leave. I later found out that I wouldn’t get it because I was a manager trainee and while i technically had 13 days to use, I couldn’t actually use them. -They will send you to customers’ houses to try and collect money -The hours are much longer than advertised. The store may close at 5 but if goals are unmet you will likely work until 7pm. On the 15th of every month you will probably work until 8-9pm. They don’t tell you this ahead of time. -You are paid a salary. You will never work under 40 hours. I usually worked 55-60. You are paid 1/2 time for extra hours worked. Not time and a half, HALF time. -They have no consideration for families. My pregnancy was a major inconvenience and so was anytime I had to leave early for an emergency involving my children. -You are literally harassing people. You’re required to cold call a certain amount of people every day. You are instructed to call delinquent accounts and their references multiple times a day. You will be sent to their houses to try and collect money. You will have to go to Justice Court to sue them. -Some employees call from blocked numbers, or call from their cell phones. -Supervisors are machines who care only about numbers. When I informed mine that I was pregnant, the first thing he said was “you’re still willing to relocate though, right?”

1.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Great schedule 8:30-5:30 with an hour lunch, Monday-Friday

Cons

Ridiculously low, managers refuse to do any work, zero accountability for managers from supervisors, they refuse to acknowledge people that have requested no calls and force you to call them, they frequently delete debt to make it legal to approve loans when a customer's DTI ratio isn't approveable, constant cold calling to generate loans, prey on the elderly and keep them in a vicious debt cycle, and sooo many more things.

Viewing 139 - 141 of 452 Reviews

Glassdoor has 456 Tower Loan reviews submitted anonymously by Tower Loan employees. Read employee reviews and ratings on Glassdoor to decide if Tower Loan is right for you.