Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,632 total reviews)
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David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Aug 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Great way to meet new people and make friends, manager is the best, very kind and considerate,always willing to accommodate his employees.

Cons

Some supervisors are rude,will overwork you and act different when manager is not there.

5.0
May 21, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a fun place to work. I get to meet so many people and get to put smiles on their faces every day! Training associates to do their jobs well is very rewarding.

Cons

It is retail. As much as I love helping customers, they can be very rude and demand more than they deserve. It comes with the territory. Also, long hours during Christmas.

4.0
May 11, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a good place to work as a part-time job. Stocking shelves and cashier is what I do for the most part and it is enough for me as a high school student. Management is okay, I only know my store manager and other employees in my store but I only work part-time and I'm not really involved in other things with the company as a whole. Again, good place to work and gain responsibility. It is pretty easy going and flexible with hours, the training is good and I get plenty of work and responsibility in my job.

Cons

I don't really like the old stores, mine hasn't been updated like some of the others, so it is in a not so good area with bad lighting in the parking lot and it doesn't have the best reputation. It isnt exactly the coolest place to work but again for part-time it is okay. My manager isn't qualified and shouldn't be running the store but I listen to him anyway. A lot of other students that work here aren't motivated and they slack off and still get paid for gossiping with friends over the counter. Pay isn't too great either.

Viewing 5626 - 5628 of 5,632 Reviews

Glassdoor has 6,150 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.