Is TransPerfect a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TransPerfect have rated their employer with 3.2 out of 5 stars in 153 Glassdoor reviews. This is a higher than average score with the overall rating of TransPerfect employees being 3.0 out of 5 stars. Search open Client Support Associate Jobs at TransPerfect now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TransPerfect .

Does TransPerfect pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TransPerfect with 2.8 out of 5 stars based on 153 anonymously submitted employee reviews. This is 15.4% better than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TransPerfect.

How happy are Client Support Associate professionals working at TransPerfect?

20% of Client Support Associate employees at TransPerfect would recommend their employer to a friend. This rating has decreased by 42% in the past 12 months. Client Support Associate professionals have also rated TransPerfect with a 2.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.1 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at TransPerfect?

Project Manager (436) , Project Coordinator (392) , Account Manager (149) , Account Executive (109) , Freelance Translator (106) , Translator (99) , Language Data Analyst (83) , Interpreter (78) , Senior Project Manager (59) , Language Data Annotator (58) , Interpreter/Translator (40) , Spanish Interpreter (38) , Team Lead (33) , Transcriptionist (33) , Sales (32)

What are the pros of working at TransPerfect according to real employee reviews?

"Great people to work with and you get to learn a tons formt he job that we do" ((in 213 reviews)); "There are many great colleagues to connect with and learn from." ((in 128 reviews)); "The culture is great and you get to sell a wide variety of serves to all types of clients" ((in 86 reviews)); "Management is good, friendly staff, flexibility to work from home or other locations." ((in 66 reviews)); "The job location is good as the office is situated in the heart of city." ((in 33 reviews))

What are the cons of working at TransPerfect according to real employee reviews?

"Low pay and unorganized" ((in 306 reviews)); "Low salary and push for majority of compensation at senior level to be in form of bonus" ((in 257 reviews)); "cause/improvement plan for any mistake you made to your direct manager and above managers." ((in 115 reviews)); "LONG hours you will NOT be only working 42 hours which is LONG already up to 52" ((in 99 reviews)); "There is no work life balance because they expect work to be your life but you don't get paid for it." ((in 82 reviews))

TransPerfect Client Support Associate reviews

3.2

20% would recommend to a friend

(153 total reviews)

Phil Shawe

52% approve of CEO

10% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (153 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated TransPerfect with 3.2 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. TransPerfect is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

153 reviews

1.0

Oct 27, 2020

Work you to death

Account manager

Recommend

CEO approval

Business Outlook

Pros

They make an effort to have group activities outside of the workplace to get to know everyone better.

Cons

No work/life balance. You are required to work 10+ hour days and often spend hours working on the weekends. Every employee is expendable.

TransPerfect Response

5y

Hello, thank you for leaving us a review. We are sorry to hear about your unpleasant experience at TransPerfect. We strive to create a supportive and encouraging workplace environment for current and prospective employees. We are disappointed to see that this was not the case for you. Please contact glassdoor_feedback@transperfect.com if you’d like to further voice your experience. We are always open to hearing about how we can improve our processes and foster continued growth.

1.0

Aug 4, 2020

Avoid at All Costs

Account manager

Recommend

CEO approval

Business Outlook

Pros

Not being unemployed, nothing else honestly

Cons

Really hostile environment Underpaid Aggressive management Incompetent management

1.0

Jul 14, 2020

Toxic Management

Account manager

Recommend

CEO approval

Business Outlook

Pros

There were no pros working at Transperfect

Cons

awful work environment in smaller office, Patronizing Management, demotivating and pathetic commission scheme

Viewing 115 - 117 of 153 Reviews

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TransPerfect Client Support Associate reviews

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Work you to death

Avoid at All Costs

Toxic Management

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