TransPerfect reviews

3.0

40% would recommend to a friend

(2,860 total reviews)

Phil Shawe

44% approve of CEO

32% positive business outlook

TransPerfect has an employee rating of 3.0 out of 5 stars, based on 2,860 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TransPerfect employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Feb 9, 2015

Selling Your Soul

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you have an insane drive, do not mind working 100+ hour weeks for $40k in pay, and have a voracious appetite for cold calling, you can be one of the very few employees who climbs the ladder fairly quickly.

Cons

* A factory - they recruit and hire entry level college graduates and burn and churn them until they either give up or get promoted. When I was there, there was a 90% turnover at the account manager level * No yearly performance review process in place * No management training, so whoever you are reporting into will likely not care about your development there or even know how to foster your growth * Insane hours with minimal pay up front * Gives false expectations to everyone they hire about the potential for career growth

3.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

If you want real-world sales experience with a "boiler room" feel, TransPerfect is the place. You will be given an immediate opportunity to sell world-class business solutions and innovative technology to some of the most reputable companies in the world. The experience that you gain along the way will be invaluable no matter how much you love or hate working for this company. The localization industry if growing and continues to outperform other industries at an exceptional rate. While many companies between have downsized, TransPerfect continues to grow annually at a 10-15% rate. That is unheard of. TransPerfect is at the forefront of technology within the localization industry. The other two big players are SDL and Lionbridge. If you can hack it out for two years and get promoted from an Account Manager to an Account Executive and then a Director, you will be in a position to make a lot of great money. Fortunately, being successful is not rocket science at TransPerfect. Just keep your head down and do what the managers tell you to do: hit the phones, send mailers, and be diligent in your follow-ups. If you don't waver from this process, you will be successful. Period. Whether or not the money is worth the effort is a whole different story. The people who are successful in this company are highly intelligent; they are good at what they do: selling. There is no doubt about it. If you get promoted to the Director level, you will essentially have free reign to run and operate your own business within the confines of their system. This includes sales, project management, hiring your own employees, accounting, collections, and direct marketing. Very few people will be exposed to this much at such an early age.

Cons

You will make peanuts for salary during your first 1-3 years. Account Manager ~ $38K/year Account Executive ~$40K/year + ~$5-10K commissions Director ~$40K/year + $50K commissions if you hit your quota (note: some reps land strategic accounts and make between $100K and $200K per year. It is extremely difficult but it can be done). Very poor work/life balance.You are NEVER off the clock and you constantly burn the midnight oil. This is fine if you are fresh out of college - but as you get older and establish yourself in the company, the long hours will wear on you. Especially when your priorities switch from establishing your career to establishing a family. It is highly competitive industry that is very price-driven. This makes it difficult to sell because competitors are always undercutting you. There is ZERO sense of teamwork at TransPerfect; it is every man for his or her self. Everyone is a shark. Employees in other offices will often go behind your back and take work from your clients because they are so desperate for commissions. This costs people tens of thousands of dollars. The training program and continued education is pretty much nonexistent; you will be forced to learn on the go with little guidance. When you make mistakes, management will call you out in front of your peers. This will often make you feel like crap. There will be many nights when you wake up terrified at 2 AM because you had a dream about forgetting to send a client email. If you work in one of the smaller satellite offices, then you will not have adequate exposure to senior management. This will make you feel like you are an outsider and not part of the big picture. Additionally, this will limit your ability to learn from those in the company who are successful. If you work in one of the larger offices (NYC, Chicago, DC) then you might feel like you are in High School. There are cliques and senior managers tend to play favorites. At annual sales conferences, senior managers will often ignore the impressionable employees so that they can brush shoulders with the executives and be part of the Club Of Cool Kids (aka C.O.C.K). Because there is no formal training program, and because your managers will be too busy focused on cashing their own commission checks, any success that you attain will be gained on your own. That is very empowering for you as an individual - knowing that you get to reap what you sow. Unfortunately, managers will mistake your success for their own. On the contrary, managers refuse to shoulder any of the blame when employees don't pan out. If you want to grind out a 3-5 year sales career and gain immeasurable experience, give TransPerfect a try. You'll eventually make really good money. And eventually, you'll tell yourself that the money isn't worth the hassle. You'll then look for a new job and quickly learn that you are far more experienced than anyone your age. Finally, you will be shocked when you start receiving multiple offers from companies that are willing to line your pockets.

3.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Young colleagues, convenient location, nice rec room (although no one has time to use it), entry-level and easy to get hired, good first job to learn from (super fast-paced environment). Not too hard to get promoted after 1 year review, if you can last that long. Good rewards for the top PMs

Cons

A ton of work and not enough people, many deadlines and details to pay attention to. One mistake can have quality repercussions. Low starting salary, no overtime. Disconnect between sales and productions (clients make revisions during a project, which we are then expected to accommodate. Some are reasonable, others are not, which puts more work in the project coordinators). A lot of things that we can't control, ie late linguists, mid-project client requests, quality of translations etc). Every day is super busy and unpredictable. Oftentimes barely have time to use the bathroom or go buy lunch. Expect to work an average of 10 straight hrs a day--taking lunch break is pretty rare. When I first read the other Glassdoor reviews, I thought "It can't be that bad!" -- it was that bad. I don't regret this as a first job, but definitely long term.

Viewing 112 - 114 of 2,860 Reviews

Glassdoor has 4,283 TransPerfect reviews submitted anonymously by TransPerfect employees. Read employee reviews and ratings on Glassdoor to decide if TransPerfect is right for you.