Does Transcom WorldWide pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom WorldWide employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Transcom WorldWide. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Transcom WorldWide?

39% of Transcom WorldWide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom WorldWide 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (391) , Customer Service Representative (CSR) (185) , Technical Support Representative (83) , Technical Support (63) , Team Leader (57) , Technical Support Advisor (45) , Customer Service Agent (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Work from home was nice" ((in 178 reviews)); "Good benefits as they care for their employees and their families" ((in 89 reviews)); "Training was good and paid." ((in 77 reviews)); "Great people and friends" ((in 70 reviews)); "Great colleagues and no extra hours/work needed." ((in 59 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 135 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 89 reviews)); "stressfull no work life balance" ((in 30 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 24 reviews)); "No bonuses." ((in 22 reviews))

What are employees saying about Transcom WorldWide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Transcom WorldWide layoffs and their outlook for job security at Transcom WorldWide in 2026.

What are the top reviewed Transcom WorldWide locations?

Denver , San Antonio , Atlanta , Houston , New York , Raleigh , Orlando , Charlotte , Dallas , Columbia , Remote , Tunis , Detroit , Greensboro , Jacksonville , Greenville , Phoenix , Oklahoma City , Louisville , Columbus , Los Angeles , Las Vegas , Tampa , Augusta , Montgomery , Newport News , Virginia Beach , Saint Louis , Roxboro , Fayetteville

Transcom WorldWide reviews

2.9

39% would recommend to a friend

(2,066 total reviews)

Brian Johnson

45% approve of CEO

30% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Transcom WorldWide has an employee rating of 2.9 out of 5 stars, based on 2,066 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Transcom WorldWide employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Feb 10, 2026

Junior RA

Reporting analyst

Recommend

CEO approval

Business Outlook

Pros

Nothing much, limited real world technology used, better for people who would like to work from home and doesn't care about tech stack.

Cons

Nothing much. limited tech stack so less possibility for a career path.

Transcom WorldWide Response

5mo

Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

2.0

Feb 10, 2026

Work from home, but dont get comfy in this job

Online tech support advisor

Recommend

CEO approval

Business Outlook

Pros

Work from home The company provided equipment get paid regularly some paid holidays

Cons

low pay rate The company created 401K using employee pay for contributions. No company matched contributions. does not pay out for PTO accumulated if terminated. forcefully added responsibilities w/o pay increases for new skills or additional responsibilities. dead-end job Customer surveys based on emotion are used to decide employee retention AND team leads use same emotionally charged surveys to build coachings around. this company and its reps want you to be able to convince customers a denied refund is in their best interests resulting in afore mentiond negative survey; where if you get many of these calls you will be fired despite having done your job correctly and context isnt even a factor in these situations. Every single team lead has their own interpretation of company policies. This company will force you to fight for your job every day when situational context is flat-out ignored.

Transcom WorldWide Response

5mo

Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

1.0

Feb 9, 2026

Awful

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home, which is not saying much

Cons

Everything else. A very disorganised company

Transcom WorldWide Response

5mo

Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

Viewing 79 - 81 of 2,066 Reviews

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Jobs at Transcom WorldWide

Technical Support Representative

Technical and Customer Experience Advisor - Work From Home - US

Technical Support Specialist

Technical Support - AI Chat and Email - Onsite Greenville, SC