Is Transcom WorldWide a good company to work for as a Customer Service Representative/TSR?

Customer Service Representative/TSR professionals working at Transcom WorldWide have rated their employer with 4.5 out of 5 stars in 24 Glassdoor reviews. This is a higher than average score with the overall rating of Transcom WorldWide employees being 2.9 out of 5 stars. Search open Customer Service Representative/TSR Jobs at Transcom WorldWide now and start preparing for your job interview by browsing frequently asked Customer Service Representative/TSR interview questions at Transcom WorldWide .

Does Transcom WorldWide pay Customer Service Representative/TSR employees well?

Customer Service Representative/TSR professionals rate their compensation and benefits at Transcom WorldWide with 2.7 out of 5 stars based on 24 anonymously submitted employee reviews. This is 3.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative/TSR salaries at Transcom WorldWide.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (391) , Customer Service Representative (CSR) (185) , Technical Support Representative (83) , Technical Support (63) , Team Leader (57) , Technical Support Advisor (45) , Customer Service Agent (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Work from home role is good" ((in 182 reviews)); "Good benefits as they care for their employees and their families" ((in 91 reviews)); "Training is good and fun." ((in 75 reviews)); "People are nice and great" ((in 69 reviews)); "Great colleagues and no extra hours/work needed." ((in 64 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 133 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 91 reviews)); "stressfull no work life balance" ((in 29 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 21 reviews)); "The bonus is conditional and often people can not get it because the way they measure it is unfair." ((in 20 reviews))

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Transcom WorldWide

Transcom WorldWide Customer Service Representative/TSR reviews

4.5

91% would recommend to a friend

(24 total reviews)

Brian Johnson

100% approve of CEO

91% positive business outlook

Ratings by category

4.8

Work/Life balance

4.6

Diversity & inclusion

4.6

Career opportunities

4.0

Culture & values

3.9

Senior management

2.7

Compensation and benefits

TSR/Customer Service Representative employees have rated Transcom WorldWide with 4.5 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most TSR/Customer Service Representative professionals have an excellent working experience there. Transcom WorldWide is rated in line with the average (within 1 standard deviation) by TSR/Customer Service Representative professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

24 reviews

5.0

Mar 11, 2022

Benefits

Tsr

Recommend

CEO approval

Business Outlook

Pros

Benefits are awesome and good.

Cons

None for me. Everything is well

Transcom WorldWide Response

Thank you for the 5 starts! We appreciate you taking the time to write a thoughtful review, and are glad to learn you are enjoying your work.

5.0

Mar 10, 2022

Be part of Transcom

Tsr/customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company to work with

Cons

Always do your best to be the best

Transcom WorldWide Response

Thank you for the 5 starts! We appreciate you taking the time to write a thoughtful review, and are glad to learn you are enjoying your work.

5.0

Mar 9, 2022

Looking forward to become a successful in my career

Customer service representative/tsr

Recommend

CEO approval

Business Outlook

Pros

Get more benefits and compensation and also looking for a good employer.

Cons

Looking forward to learn more new things

Transcom WorldWide Response

Thank you for the 5 starts! We appreciate you taking the time to write a thoughtful review, and are glad to learn you are enjoying your work.

Viewing 13 - 15 of 24 Reviews

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Transcom WorldWide Customer Service Representative/TSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Benefits

Be part of Transcom

Looking forward to become a successful in my career

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