Does Transcom WorldWide pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom WorldWide employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Transcom WorldWide. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Transcom WorldWide?

40% of Transcom WorldWide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom WorldWide 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (391) , Customer Service Representative (CSR) (183) , Technical Support Representative (83) , Technical Support (63) , Team Leader (57) , Technical Support Advisor (45) , Customer Service Agent (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Work from home role is good" ((in 181 reviews)); "Good benefits as they care for their employees and their families" ((in 92 reviews)); "Training was good and paid." ((in 79 reviews)); "Great people and friends" ((in 72 reviews)); "good colleagues and basically that is it" ((in 60 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 140 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 90 reviews)); "stressfull no work life balance" ((in 27 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 26 reviews)); "No pay raise or bonuses." ((in 21 reviews))

What are employees saying about Transcom WorldWide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Transcom WorldWide layoffs and their outlook for job security at Transcom WorldWide in 2026.

What are the top reviewed Transcom WorldWide locations?

Denver , San Antonio , Atlanta , Houston , New York , Raleigh , Orlando , Charlotte , Dallas , Columbia , Remote , Tunis , Detroit , Greensboro , Jacksonville , Greenville , Phoenix , Oklahoma City , Louisville , Columbus , Los Angeles , Las Vegas , Tampa , Augusta , Montgomery , Newport News , Virginia Beach , Saint Louis , Roxboro , Fayetteville

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Transcom WorldWide

Transcom WorldWide reviews

2.9

40% would recommend to a friend

(2,064 total reviews)

Brian Johnson

46% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.6

Compensation and benefits

2.5

Senior management

Transcom WorldWide has an employee rating of 2.9 out of 5 stars, based on 2,064 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Transcom WorldWide employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Oct 14, 2012

I got sick during the training and was confined in hospital promised after got confined will be referred to other LOB

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

they said better compensation but less

Cons

they don't have commitment to their employee

4.0

Oct 1, 2012

fun and the people there are soo welcoming

Cae

Recommend

CEO approval

Business Outlook

Pros

helpful floor support that builds your confidence

Cons

the working hours of your shift is tiresome

3.0

Sep 29, 2012

1.5 years at Skype's customer support in the billing team, dealing with payment issues, refunds via e-mail and chat.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Incredibly flexible work hours (8-6-4 hours contracts available), mostly young, energetic colleagues, mostly good team players, great starting experience all together, perfect for a part-time job if you're doing school.

Cons

Some people getting into leading positions who shouldn't as they exploit it, not as well paying as other companies, could have way better technical background to provide flawless support.

Viewing 2035 - 2037 of 2,064 Reviews

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Jobs at Transcom WorldWide

Technical and Customer Experience Advisor - Work From Home - US

Technical Support - AI Chat and Email - Onsite Greenville, SC

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Ratings by category

Ratings by demographic groups

Reviews by job title

I got sick during the training and was confined in hospital promised after got confined will be referred to other LOB

fun and the people there are soo welcoming

1.5 years at Skype's customer support in the billing team, dealing with payment issues, refunds via e-mail and chat.

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