Does Transcom WorldWide pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom WorldWide employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Transcom WorldWide. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Transcom WorldWide?

40% of Transcom WorldWide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom WorldWide 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (391) , Customer Service Representative (CSR) (183) , Technical Support Representative (83) , Technical Support (63) , Team Leader (57) , Technical Support Advisor (45) , Customer Service Agent (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Great work from home job." ((in 178 reviews)); "Good benefits as they care for their employees and their families" ((in 88 reviews)); "Great people and friends" ((in 72 reviews)); "Training was good and paid." ((in 71 reviews)); "Great colleagues and no extra hours/work needed." ((in 61 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 137 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 95 reviews)); "stressfull no work life balance" ((in 28 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 28 reviews)); "No pay raise or bonuses." ((in 21 reviews))

What are employees saying about Transcom WorldWide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Transcom WorldWide layoffs and their outlook for job security at Transcom WorldWide in 2026.

What are the top reviewed Transcom WorldWide locations?

Denver , San Antonio , Atlanta , Houston , New York , Raleigh , Orlando , Charlotte , Dallas , Columbia , Remote , Tunis , Detroit , Greensboro , Jacksonville , Greenville , Phoenix , Oklahoma City , Louisville , Columbus , Los Angeles , Las Vegas , Tampa , Augusta , Montgomery , Newport News , Virginia Beach , Saint Louis , Roxboro , Fayetteville

Transcom WorldWide reviews

2.9

40% would recommend to a friend

(2,062 total reviews)

Brian Johnson

46% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Transcom WorldWide has an employee rating of 2.9 out of 5 stars, based on 2,062 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Transcom WorldWide employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

2K reviews

3.0

May 31, 2026

Home office, with lower than average pay

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

Full home office My manager was nice and relaxed Good equipment

Cons

Salary on the lower end High volume of calls Not enough people on the team Supporting the product can be frustrating

Transcom WorldWide Response

1mo

Thank you for taking the time to share your feedback! We appreciate your honesty and we will take your feedback into consideration as we work towards making improvements.

1.0

May 30, 2026

Toxic environment with strict controls over bio break and poor support

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

No pros, just full of cons.

Cons

Favoritism, poor communication, inconsistent policies, inadequate training, weak employee support, stressful work environment, and poor work-life balance. And Most important control on bio breaks. (They want you to take permission for going to the loo.)

Transcom WorldWide Response

1mo

Thank you for your feedback. We take these concerns seriously and will review them thoroughly to ensure fairness and integrity in our organization.

1.0

May 27, 2026

There are better companies out there

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

There were no pros for working for this company.

Cons

There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.

Transcom WorldWide Response

1mo

Thank you for sharing your experience with us. We apologize that we fell short of your expectations and will take your feedback into consideration as we strive to improve.

Viewing 19 - 21 of 2,062 Reviews

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Jobs at Transcom WorldWide

Technical and Customer Experience Advisor - Work From Home - US

Technical Support - AI Chat and Email - Onsite Greenville, SC