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Travel Incorporated

Engaged Employer

Travel Incorporated reviews

3.4

59% would recommend to a friend

(86 total reviews)

Wil Brown

67% approve of CEO

56% positive business outlook

Travel Incorporated has an employee rating of 3.4 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Travel Incorporated employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

86 reviews
5.0
Sep 30, 2025

Supportive Team

Recommend
CEO approval
Business Outlook

Pros

It's crazy how much of a difference having a solid team behind you does. Ive worked for other call centers and nothing compares to my current team. They make the busy times more fun and the stressful times more of a funny story to talk about when it's over. And we switched to a newer system which has been cool to get to see how it works and honestly makes my life easier. My supervisor is great and I feel like I can go to her when I don't understand something and they don't make me feel dumb for needing extra guidance.

Cons

I don't really have any, it's a pretty decent place to work.

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Travel Incorporated Response
9mo
Thank you for this feedback! It means so much to know that your team and supervisor are helping create such a positive and supportive environment. Thank you for sharing your experience, we're glad to have you on the team!
3.0
Jun 9, 2025

Asks too much for the pay

Recommend
CEO approval
Business Outlook

Pros

friendly team, good benefits as far as being a travel agent

Cons

Too much work for too little pay. You’ll make 40,000 and that won’t change. What they ask of their employees is probably worth $80,000 a year. You are constantly working for 10 hours a day with basically no break

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Travel Incorporated Response
1y
Thank you for your feedback. We're glad to hear you enjoyed working with your team and appreciated the benefits we offer - we know how important these are in creating a positive work environment. We also recognize that workload and compensation are meaningful aspects of any role. We strive to stay competitive within our industry while evaluating individual associates' compensation based on performance and experience level. For clarity, any non-exempt associate working beyond 40 hours per week receives overtime, and we are committed to ensuring all associates receive their scheduled breaks. In addition to base pay, we offer generous premiums for working evening and weekend shifts. We appreciate your input and wish you the best in your future endeavors.
5.0
Jun 3, 2025

I Love It!

Recommend
CEO approval
Business Outlook

Pros

I appreciate my group and leaders. One of the the best things is knowing I can go to my supervisor, manager, or even director with concerns, and they will actually listen. Even if a change can't be made right away, they take the time to explain why, which helps me understand the decision. In the past couple of years, we have had new technology which to me helped improved our performance. I have seen comments about micro managing, but for me this has been great! Before, it was frustrating to see some people take long breaks, show up late, or not complete their work, while others had to pick up the slack. I'm excited that everyone is being held to the same standard so everyone is carrying their fare share of the workload. The benefits have also improve since covid with new benefits added. This has been super helpful!

Cons

No company is pefecr, but I really like how the company looks for ways to get better and listen to the employees

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Travel Incorporated Response
1y
Thank you so much for your thoughtful feedback! We're truly glad to hear that you feel supported by your leadership team. We're also pleased to hear about your positive experience with the implementation of new technologies - it is great to hear how these changes have helped improve performance from your perspective. We agree - no company is perfect - but your recognition of our ongoing efforts to continuously improve means a great deal. Thank you for being an important part of the TI Family!
Viewing 7 - 9 of 86 Reviews

Glassdoor has 86 Travel Incorporated reviews submitted anonymously by Travel Incorporated employees. Read employee reviews and ratings on Glassdoor to decide if Travel Incorporated is right for you.