Travelers reviews

4.2

84% would recommend to a friend

(6,798 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
2.0
May 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Stable financial organization, lots of training, most of the leadership are competent and know what they're doing. Great benefits and compensation. Vast career opportunities.

Cons

Unit managers constantly interrupt your workday keeping you from doing your job with high quality. They give worthless training when they don't know how to do the wok themselves. They hire a bunch of trainees and make everyone go to training when you are not a trainee taking you away from your desk and servicing your customers. "quality committee" is a joke they are not adding any value to the floor only a lot of more process and busy work. Managers are not working together though they are constantly in meetings, they are away creating more process, ineffective training and wasted time away from their team and never there to help and guide them. That's what we need not more training. Quality committee people please stop! The office quality will increase when the managers are there to make sure their teams are getting what they need and then maybe will they increase their credibility.

2.0
May 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Compensation decent, pension, 401k Match, Stock Grants, Bonus

Cons

I personally observed numerous occasions where "friends" are pulled into the company and placed into positions they are not qualified to hold. There is a difference between manager and leader - too many "leaders" focused on insignificant details. Lack of big picture leadership. Leaders in IT who have never been involved in IT before, unable to understand the technology stack, unable to move the technology stack forward. Ancient technology in many areas of the company. TOO much process. They add more and more process - It takes 3 weeks to get one line of code into a system for testing. If you enjoy programming, do not come here. There is a reason they pay multi-million dollar contracts to software vendors. We can't get the work done, leads to apathy and boredom. Small to mid size projects last YEARS. "You are lucky to have a job" message is constant.

2.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Many people, from front-line subject matter experts to senior leaders, are very giving of their time and experience if asked. offers a pension plan positive changes seem to be under construction; senior leadership inspires confidence in understanding the issues and recognizing necessary changes

Cons

good old boys culture - despite recent trend toward diversity networks and language around diversity, middle-aged and older white men still unambiguously run the show. fewer leaders from different backgrounds means fewer available, respected, and experienced mentors for non-white and/or female employees means disadvantages for those employees and less support navigating the entrenched cliques. Change is painfully slow. When change happens, sometimes the communication is excellent, at other times it's quite poor. Inconsistent support for flex scheduling and remote work, even when situations are similar, based on individual manager personal preference Insensitivity surrounds layoffs and firing; lack of respectful, dignified treatment arrogant culture - Travelers is better just because it is Travelers and the people who have been at Travelers the longest are the smartest and most capable and everyone else should just be quiet and do what they're told until they've been here 30 years and then maybe they'll have something to add While senior leadership inspires confidence in understanding issues, middle management does not inspire confidence in a willingness and ability to execute.

Viewing 175 - 177 of 6,798 Reviews

Glassdoor has 7,560 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.