Travelers reviews

4.2

84% would recommend to a friend

(6,801 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,801 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Jul 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Great team mates, simple work, not too difficult once you grasp an understanding of what your job is.

Cons

Training is terrible, not enough focus on the actual job itself. No accountability from upper management, no willingness to change, outdated processes and programs . They care nothing about efficiency, only maintaining a facade that they work hard.

3.0
Jul 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Without of doubt it would be the biggest company asset, the people that you work with. Depends on which Line of Business you happen to work for. Some lines of business really encourage innovation and want you to be creative and succeed no matter if you fail. In spite of all its flaws, Travelers is a decent place to start a career for new and young employees seeking exposure to different areas of technology. However, there is a BUT (see below).

Cons

My line of business and my area in particular reminded me of a high school click. If you didn't belong or follow the group then you were looked as an outsider in a sense. Too much upper management turnover (re-orgs, organizational shifts, so many changes in philosophies) and I felt they had unrealistic expectations but since they are our senior leadership, we would do everything in our power to fulfill their requests. Even when they left, we stayed behind to fix the broken pieces. Management is inconsistent. Some lines of business are vested in their employees' work life and encourage a positive balance. So, requesting flexible work arrangements is a simple process. BUT (again) not every line of business will work with you. Even though it is a good starting point for new and young employees, the pay rate and benefits are on the lower side compared to some of the other insurers in the area. Older employees (again in my line of business) are not given the proper respect that they have earned and teams get reduced and they get swamped with a lot more responsibilities than they already have. This makes is seem that they are being pushed out the door to get younger and cheaper talent. Remember, other companies will offer a more competitive salary and benefits package.

1.0
Jun 25, 2019

Staff - legal office - Boston.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits; ability to work one day remotely.

Cons

Excessive work loads, not enough help, low salary, no raises, no bonuses, no overtime, and staff has to fund their own summer outing (if there is one). There are absolutely no office perks here. Engagement is a joke!Management is only concerned with their bottom line numbers and is out of touch with the employees. Gravesite/toxic environment. Stay away!

Viewing 205 - 207 of 6,801 Reviews

Glassdoor has 7,563 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.