Travelers reviews

4.2

84% would recommend to a friend

(6,801 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,801 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Apr 5, 2016

Don't waste your time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Above average compensation and benefits for entry-level and high performers. Way too much politics from the CEO position on down.

Cons

Don't waste your time with with this company. If you can move up fast go for it otherwise start looking for your new job as soon as possible.

2.0
Mar 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits, decent training, great co-workers

Cons

This company will literally work you to death and not care one bit while they are doing it. They just want more and more and offer little reward or incentive to give more. People will work through lunch because they feel like they have to in order to get all their work done. The morale is so low and workload and turnover is high. They really care about the male staff but not so much about the women unless you are one of their favorites who looks good on the outside. They don't really care much about long-term employees who have devoted every shred of their being to them. Upper management is a tight little "clique" who care more about themselves than their employees. They often brag about all the special things they are able to do such as vacations, purchasing new vehicles and traveling on the company dime to accrue hotel and airline miles for their next great trip while the employees have to listen to their glorious lives knowing that they are struggling from paycheck to paycheck.

1.0
Mar 10, 2016

Claim Rep

Recommend
CEO approval
Business Outlook

Pros

The people on the floor are great! I worked with a great bunch of people that were like family. The people on the floor were the only reason I stayed as long as I did.

Cons

Management is terrible. If your UM doesn't like you, you'll get fired. The UM's are cliquey and childish. They will gig you on file reviews for something you've done the same way for years. There is no consistency. If you're tight with your UM, you're golden. You can spend all day on the Internet or have over 100 past due diaries and nothing is said. If not, you will get called out on anything and everything. Even if you follow procedures 100 %. It's all about which UM you work for. If you get put on a performance plan, consider yourself gone. There is no way your files will pass no matter what you do. The UM will find a reason to gig you. Even if they have to make up a reason. My UM was having an affair with another MARRIED UM and upper management knew about it and didn't care.

Viewing 226 - 228 of 6,801 Reviews

Glassdoor has 7,563 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.