Travis Credit Union reviews

Executives and management are a mix of new folks and legacy folks. Lots of changes going on internally with blend of retiring, firing, and new hires plus restructuring. Strong clash / poltiics around doing things like they always have vs. allow folks to try something new for efficiency sake. HUGE disconnect within internal processes - witnessed moments where left hand didn't know what right hand was doing. There are certain folks who are territorial about their process; difficult to adjust to new use cases or scenarios. Observed situations where folks knew who was in charge of things but were still unable to get issues resolved. Regarding work/life balance, for executives and management, it is very poor. So keep these things in mind if you decide to accept a position here.

HR not helpful at all. Very rude and manipulative. Not at all concerned with helping the employees. Not supportive of mental/physical disabilities. High turn over. Don't value employee customer service efforts, just metrics. Very high performance expectations but little emphasis on customer service - gotta pick one over the other. Constant over the shoulder picking if not meeting unrealistic goals. Limited team work between departments - also due to low emphasis on customer service.