Trek Bicycle reviews

Limited hours, incompetent managers, corporate who isn’t very understanding of what the stores go through

This company is run by corporate individuals, more often than not hired into their positions, who speak numbers at you and have never worked a day on the sales floor. It feels like management is trained to never let you feel like you’re doing well enough . Even if you hit all of your numbers and beyond, they’ll find a way to coach you on how everything could have gone better. You will never get a win. To them you are always underperforming. Management and above will never acknowledge customer situations or limitations that do not end in a sale, complete lack of empathy or sympathy, whether it be financial or lack of stock nationwide. Some customers genuinely cannot afford to pay full price commuter bike that they have to half a year or more months for. The stores are all critically understaffed.