Does Trident pay their employees well?

According to anonymously submitted Glassdoor reviews, Trident employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Trident. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trident?

49% of Trident employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trident 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Trident?

Customer Service Representative (CSR) (9) , Customer Service Representative (5) , Artist (4) , 3D Artist (3) , Software Developer (3) , Administrative (2) , Artworker (2) , Consultant (2) , Manager (2) , Senior Artist (2) , Senior Customer Service Representative (2)

What are the pros of working at Trident according to real employee reviews?

"Great people and always had good staff events" ((in 9 reviews)); "Good pay" ((in 4 reviews)); "Some staff are friendly and helpful." ((in 3 reviews)); "They demonstrate a people first ethos by investing in the people daily making for a productive, happy working environment." ((in 3 reviews)); "Opportunity for 3 days a year paid to help volunteer for 2 of the charities Trident supports" ((in 2 reviews))

What are the cons of working at Trident according to real employee reviews?

"Management has been taken over by people from a competitor" ((in 9 reviews)); "Not always the best communication between different departments." ((in 4 reviews)); "Some managers aren’t qualified to be managers, just hinder people’s progress." ((in 3 reviews)); "Culture has changed for the worse, used to be a great fun place to work, now it’s empty and depressing" ((in 3 reviews)); "Too much work to deal with" ((in 3 reviews))

What are the top reviewed Trident locations?

Cincinnati , Charlotte , Richmond , Reston , New York , Sand Point , Troy , Dallas , Fort Worth , Windsor

Trident reviews

3.2

49% would recommend to a friend

(114 total reviews)

Annette Brooks

55% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (114 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Trident has an employee rating of 3.2 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trident employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

114 reviews

1.0

Feb 16, 2019

Worst company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None whatsoever at trident you can think

Cons

Everything at trident you can imagine

Trident Response

7y

I am very sorry to hear that your experience of Trident is not what we would want it to be, we aim to ensure our people enjoy working for us and it concerns us when this is not the case. I would love the opportunity to speak with you and try to rectify any concerns you may be having. Your feedback is invaluable and only helps us to improve. Thank you, Bob Carroll, Trident Global Managing Director

2.0

Jan 4, 2019

A Long Way To Go

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free food, Good breaks and pool table

Cons

The internal relationships between CSRs and management

Trident Response

7y

Thank you for your feedback. Whilst we are very pleased that you enjoy the cultural aspects of our company such as our food, break times and leisure facilities, we are also glad you have highlighted the issues that are concerning you and would welcome you to get in touch with me for further discussion on anything you feel is stopping you enjoying your time at Trident. We aim to be a company that all our people love to work for so please do not hesitate to get in touch for a chat. Thank you, Bob Carroll, Trident Global Managing Director

1.0

May 13, 2024

Worst company I've ever worked at

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

WFH Mon & Fri Free tea & coffee. Some staff are friendly and helpful.

Cons

Not sure how it claims to be the best top 100 place to work in the UK. As it's the worst company I've ever worked. It's difficult to really find any trust with this company. To begin with, I was missold the job at interview. The company seems to change the goal posts quite regularly and lie alot. I was told by colleagues this was a normal occurrence from the Directorship team. Expected to work long unpaid hours which seems to go unnoticed by management. The CSR role is quite stressful which explains the high turnover of staff. No one in the company seems happy to be there.

Viewing 34 - 36 of 114 Reviews

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