Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 66 reviews)); "Good Salary and work palces" ((in 50 reviews)); "People are nice and efficent" ((in 40 reviews)); "There are great company events and team" ((in 31 reviews)); "work life balance is good" ((in 30 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 55 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 10 reviews)); "Toxic leadership" ((in 8 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(835 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.7

Senior management

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

835 reviews

5.0

Mar 13, 2025

Amazing career opportunities

Quality supervisor

Recommend

CEO approval

Business Outlook

Pros

Diverse environment that helps you learn about other cultures. Real and continuous development that helps you grow personally and professionally. Multiple opportunities to expose yourself to new things. Amazing support in any direction and always an open door environment from anyone and to anyone. I can say under my experience that if you are willing to learn and work hard, Trip will give you every opportunity to show yourself and the recognition for it.

Cons

As a fast growing company, we are a fast pace environment which it can be challenging for some people to adapt.

5.0

Mar 12, 2025

Trip.com Offers Great Growth Opportunities

Regional coach

Recommend

CEO approval

Business Outlook

Pros

- work environment: positive company culture, collaborative team dynamics - career advancement: opportunities for professional growth and development and access to training programs and skill development workshops - good work-life balance

Cons

- somewhat limited opportunities for employee input in decision-making - potential for office politics and lack of transparency - the increasing limitations on remote and hybrid work options are impacting employee satisfaction.

5.0

Mar 12, 2025

Fulfilling work with great team and growth opportunities!

Coach

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance Supportive management Positive and collaborative team environment Opportunities for growth and development

Cons

Benefits could be more competitive

Viewing 499 - 501 of 835 Reviews

Jobs at Trip.com Group

Market Manager (Osaka, Japan)

Market Manager, Americas

Senior Product & Business Analyst, US & Canada