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      Tripadvisor

      Engaged Employer

      Tripadvisor reviews

      3.5

      51% would recommend to a friend

      (1,365 total reviews)
      avatar

      Matt Goldberg

      26% approve of CEO

      22% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.8

      Culture & values

      3.2

      Career opportunities

      2.8

      Senior management

      Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Sep 12, 2020

      Company was fighting an uphill battle before Covid

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked with some truly great people at Tripadvisor. The Tripadvisor brand is recognized globally. You will see the stickers everywhere you travel. The company and its employees are well-regarded, particularly in the Boston area. It's a solid logo to have on your resume and you'll get lots of interest from recruiters trying to poach you away.

      Cons

      Tripadvisor is operating a fatiguing business model on outdated tech. The company is late to the game when it comes to capitalizing on their massive amounts of review and user preference data to build a better experience for travelers. As a result, site traffic and revenue have declined. Tripadvisor blames Google for its declining traffic, and while Google has certainly had an impact, the truth is, Tripadvisor has failed innovate and create a compelling reason for travelers to use the site. Instead of focusing on features that would add value for the traveler, the company has doubled down on building more advertising into the site. This isn't a strategy for growth. This is a strategy for milking ever cent out of a declining audience that will eventually slow to a trickle.

      avatar
      Tripadvisor Response
      5y
      Thank you for taking the time to share your candid feedback. We appreciate that you highlighted the strength of our people, for it really is our employees that make Tripadvisor a great place to work. During this period of transition, all of our leaders, including Steve, are doing their best to remain transparent. They’re working together across all areas of the business to create a strategy that considers the needs of the business as well as the needs of our employees.
      1.0
      Feb 1, 2020

      Toxic, political, and poorly managed - definitely not a ‘best place to work’

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Beautiful office space Numerous committed employees who want to do their best

      Cons

      Fear and micromanagement are the name of the game at TRIP now; it wasn't always this way. Stress is off the charts on most teams due to poor management and inconsistent expectations. Zero strategic direction and constant changes by senior management make it impossible for employees to achieve success. Rather than taking ownership, senior management blames lower-level employees and lays off hundreds. Poor decisions on major projects: the "New" TripAdvisor failed, as did Instant Booking. And have you seen the new logo? Ugly and a waste of time, money and effort. Development and recognition of employees is nonexistent. Senior leaders hired in recent year are not respected by their teams because they are highly political and not respectful of their employees.

      avatar
      Tripadvisor Response
      6y
      Thank you for taking the time to share your feedback as well as highlight the commitment of our employees. While periods of transition can be tough to navigate, our leadership team constantly strives to work together to create a strategy that’s best for the business and best for the employees.
      1.0
      Jan 21, 2016

      Sales: Zero Appreciation for Top Performers

      Business listing sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunches, fun people, nice office

      Cons

      Compensation, KPIs, management, senior leadership, great first job out of school, but if youre a top 10% performer you can easily leave for much better compensation and roles within a year.

      avatar
      Tripadvisor Response
      10y
      Thank you for your feedback. It’s disappointing to hear that you haven’t had a more positive experience here. We take it very seriously when employees choose to leave TripAdvisor, and we want to understand why so that we can address the appropriate issues. We realize that sales can be a challenging department, and it is not for everyone. We are very appreciative of the hard work that our sales teams put in in every day. We also recognize that we have had challenges across some specific sales teams. We are thrilled to have recently welcomed our new VP of sales, who is looking forward to learning, listening and making tackling these challenges a top priority. Robin Ingle SVP Advertising Sales
      Viewing 31 - 33 of 1,365 Reviews
      Related searches: Tripadvisor jobs | Tripadvisor salaries | Tripadvisor benefits | Tripadvisor interviews | Tripadvisor conversations
      ReviewsTripadvisor reviews

      Glassdoor has 1,684 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.