Tripadvisor reviews

3.5

51% would recommend to a friend

(1,365 total reviews)
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Matt Goldberg

26% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Oct 19, 2014
Recommend
CEO approval
Business Outlook

Pros

--Development-- For engineers who are just entering the workforce, TripAdvisor is an awesome place to start a career. The mandate of full-stack development allows engineers to gain crucial experience on many common, though somewhat antiquated, coding frameworks. At TripAdvisor, there are plenty of examples of winning strategies and failing strategies. Observant engineers will learn as much about what not to do in software development as they will about what to do, and that's not necessarily a bad thing. Experience in both frontend and backend development, along with guidance from talented fellow engineers, will set engineers up well for their next employment jump. --Benefits-- TripAdvisor employees get a $250 once per year personal travel bonus to help compensate a hotel stay or plane ride. The medical package is good for single employees and decent for employees with families. There is free lunch on Mondays, Tuesdays, and Thursdays. --Culture-- There are a lot of very smart people, engineering and otherwise, who are social, friendly, and inviting of newcomers.

Cons

--Environment -- TripAdvisor prides itself on moving quickly, our motto is "Speed Wins". Sadly, that motto is more often used to justify making poor design decisions to quickly finish small projects than on identifying new trends within the industry and acting on them. As a result, many sections of the codebase are in disrepair. Poor code from previous projects often hinders developers' ability to achieve the goals of their current projects and are frustrating to encounter on a deadline. Upper-management is also reluctant to spend money and man-power fixing problems that slow down development. --Compensation-- TripAdvisor is a good place to start a career, but it is not a good place to continue one. Hard work is rarely rewarded and the pay raises are relatively flat. Last year's bonus cycle brought modest pay raises that were about on-par with cost of living increases. The realization that new hires are compensated on par with or better than employees who have been around and know the codebase creates morale problems. Many engineers here take this is a signal from management that unseasoned engineers are worth as much as current engineers and that career advancement is limited. --Benefits-- Although the company has offices around the world, engineers are discouraged from visiting them. It isn't that the benefits here are bad, it's that there is nothing that really stands out.

2.0
Feb 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Smart people, free food, great facility. Decent work life balance

Cons

Reorganizations especially within HR and Talent Acquisition which have turned over every few years. What is the message when you tell very senior professionals in Talent Acquisition and Recruiting that their jobs are eliminated? But they are replaced with younger(cheaper) talent?

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Tripadvisor Response
8y
Thanks for your feedback. I'm glad to hear that you enjoyed working with talented colleagues and have positive remarks about the Company benefits. With regard to your feedback on reorganizations and the People Operations function, I understand your concerns. However, as is true of any maturing company, TripAdvisor’s organizational needs have evolved over time, and as a result, teams, including People Operations, have been restructured to better align with the business. Organizational changes such as these are typically prompted by business need and are necessary to support company growth. As always, I’m interested in additional feedback and I encourage you to connect with me via phone or email to continue the conversation.- Beth Grous, Chief People Officer
2.0
Mar 9, 2020
Recommend
CEO approval
Business Outlook

Pros

The Trip team is sitting on incredible, unrealized brand value. This kind of brand naturally attracts passionate, smart, fun, hardworking do-good people. I believe those people will always be attracted to Tripadvisor brand, despite the frequent chaos, fragmentation, in-fighting, human churn, etc. – great humans will always be a part of this company's culture mix.

Cons

Sadly, our CEO, Steve Kaufer, subscribes to your everyday run of the mill failing corporate culture. It's a feat to cultivate a decaying environment with a brand that has such wonderful and energetic natural momentum as Tripadvisor. During my 4 years at the company I reserved judgment of our CEO until now. Even though I witnessed an absurd level of micromanagement; the do-it-instantly and for $0 fires; and worse, the eyebrow-raising and inhuman approach to his customers and his people internally. There are so many great people here, and we're in it together, aware of the situation. Even though it stifles our innovation and career ambitions, we hold out hope. Maybe soon the board will decide there is a suitable replacement leader? One that can bring vision, inspiration, empathy, equity and diversity, and focus on our customers, which have been putting absurdly high $ into Steve Kaufer's pocket over the years. He showed us quite clearly with the January layoffs of 200+ people that his numbers were more important than his people. Of course it was obvious for us all along. Our greedy approach to our customers was backward and would be our downfall. Now, on the precipice of company contraction due to the global coronavirus, his $-first-people-last tactics are in full force.

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Tripadvisor Response
6y
Thank you for taking the time to share your candid feedback. We appreciate that you highlighted the strength of our people, for it really is our employees that make Tripadvisor a great place to work. During this period of transition, all of our leaders, including Steve, are doing their best to remain transparent. They’re working together across all areas of the business to create a strategy that considers the needs of the business as well as the needs of our employees.
Viewing 34 - 36 of 1,365 Reviews

Glassdoor has 1,684 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.