Is TruGreen a good company to work for?

TruGreen has an overall rating of 3.4 out of 5, based on over 3,041 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 58% of employees would recommend working at TruGreen to a friend and 52% have a positive outlook for the business. The best reviews about TruGreen have been left by employees working as Branch Sales Manager , Lawncare Specialist and General Manager .

Does TruGreen pay their employees well?

According to anonymously submitted Glassdoor reviews, TruGreen employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at TruGreen. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TruGreen?

58% of TruGreen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TruGreen 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at TruGreen?

Sales Representative (288) , Lawn Technician (178) , Lawn Specialist (173) , Customer Service Representative (142) , Sales Associate (115) , Outside Sales Representative (114) , Sales (70) , Technician (62) , Lawn Care Technician (61) , Sales Manager (52) , Lawn Care Specialist (42) , Branch Sales Manager (41) , Inside Sales Representative (40) , Customer Service Representative (CSR) (37) , Service Manager (36)

What are the pros of working at TruGreen according to real employee reviews?

"The pay is good and overtime" ((in 282 reviews)); "Good Benefits and 401K" ((in 129 reviews)); "The people I work with are great and very fun group to work with very supportive of each other." ((in 125 reviews)); "Good training and lots of opportunity to practice sales skills" ((in 80 reviews)); "Good money and good over time" ((in 76 reviews))

What are the cons of working at TruGreen according to real employee reviews?

"Poor management . . ." ((in 191 reviews)); "Long hours for only 15 a hour and you have to get a sale a week" ((in 183 reviews)); "No work life balance... and they do NOT care!" ((in 62 reviews)); "Long hours 6 days aweek outside rain or shine going door to door at least 4 hours a night cold calling" ((in 51 reviews)); "Every Fall they do "temporary" seasonal layoffs and only call selective employees to return the following year." ((in 46 reviews))

What are employees saying about TruGreen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TruGreen layoffs and their outlook for job security at TruGreen in 2026.

What are the top reviewed TruGreen locations?

Memphis , Tampa , Lewisville , Orlando , Charlotte , Columbus , Houston , Atlanta , Dallas , Nashville , Acworth , Indianapolis , Raleigh , Fairfield , Londonderry , South Plainfield , Milwaukee , Norcross , Chicago , Waukesha , Wixom , Jacksonville , Plymouth , Sterling , Appleton , York , Salt Lake City , Greensboro , Suwanee , Runnemede

TruGreen reviews

3.4

58% would recommend to a friend

(2,986 total reviews)

Kurt Kane

68% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Senior management

3.3

Career opportunities

3.2

Culture & values

3.2

Compensation and benefits

3.1

Work/Life balance

TruGreen has an employee rating of 3.4 out of 5 stars, based on 2,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TruGreen employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Dec 2, 2025

Beware - Unfortunately - The grass is not as green as it looks...

Inbound retention representative

Recommend

CEO approval

Business Outlook

Pros

Good training experience and many of my co-workers were kind and supportive. Enjoyed talking with and assisting TruGreen customers. Some of the team leads are supportive. The pay was good and fair for the work expectation.

Cons

The employment experience starts off fine for about 60 days in and then you begin to realize that the only reason the grass is looking green is because there is a septic tank underneath. Lots of turnover for call center agents. Some TLs can be covert in how they conduct their support and operating procedures. New and long-standing, loyal TruGreen customers are not being serviced with care and are being defrauded. It's unfortunate and sad. Many specialists are providing poor service or if any at all, which makes it nearly impossible as an Inbound Retention Specialist to build customer trust again to retain their business after trust has been broken on numerous occasions. And if you are able to retain any customers, you have to be borderline deceptive or lack a concious in order to maintain your expected retention stats to keep your job. Sadly, if these practices continue, TruGreen may lose their reputation as a trusted and viable company and the loyal customer base they worked so hard to earn their success over the last 50 years.

TruGreen Response

7mo

Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive training experience, appreciated your supportive coworkers, and enjoyed assisting our customers. We also appreciate your recognition of fair pay and supportive team leads. We take concerns about customer experience, turnover, and team practices very seriously. TruGreen is committed to maintaining high standards of service and fostering an environment where employees can provide honest, ethical support to our customers. If you would like to discuss your experience further, we encourage you to reach out to our HR team directly. Your insights are valuable and help us improve processes, support, and the overall experience for both our employees and customers. Thank you again for your time and feedback.

2.0

Nov 25, 2025

Very ok

Sales associate

Recommend

CEO approval

Business Outlook

Pros

It’s a decent starter job but don’t look for a career

Cons

No upward mobility, very difficult without leads

TruGreen Response

7mo

Thank you for sharing your experience with TruGreen. We’re glad to hear that you found value in your role as a starting point in your career. We also understand your concerns about upward mobility and the challenges that can come without leads. We continually look for ways to provide opportunities for growth, development, and support for our employees, and feedback like yours helps us identify areas for improvement. We appreciate your time with the company and your honest perspective, which is important as we strive to enhance the experience for current and future team members.

4.0

Nov 25, 2025

Good beginner manager role

Branch sales manager

Recommend

CEO approval

Business Outlook

Pros

Great for people just getting into sales management and learning how to run a sales team

Cons

Not a great place for people with experience running high performing teams and there is a lot of micromanaging

TruGreen Response

7mo

Thank you for taking the time to share your feedback. We’re glad to hear that the role provides a strong learning experience for those entering sales management and helps develop skills in running a sales team. We also appreciate your perspective regarding the challenges for more experienced managers and the concerns about micromanagement. Feedback like yours is valuable as we continue to refine our leadership approach and provide the right balance of support and autonomy for all team members. Thank you for your dedication and contributions, we’re grateful to have your insights as we work to improve the experience for everyone on the team.

Viewing 61 - 63 of 2,986 Reviews

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TruGreen

TruGreen reviews

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Reviews by job title

Beware - Unfortunately - The grass is not as green as it looks...

Very ok

Good beginner manager role

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