TruGreen reviews

3.4

59% would recommend to a friend

(2,987 total reviews)
avatar

Kurt Kane

68% approve of CEO

54% positive business outlook

TruGreen has an employee rating of 3.4 out of 5 stars, based on 2,987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TruGreen employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Jul 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Local people are friendly Voluntary time off makes schedule more flexible

Cons

Little to no career path or promotion opportunities Extremely high employee turnover Software is home-made, unreliable, and IT support is insufficient Middle management constantly trying to implement stop-gap measures, changing policies and procedures Quality is not the objective - the focus is on meeting numbers

1.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

My coworkers were fantastic. I loved the community and teamwork that we exhibited. Teamwork absolutely makes the dream work.

Cons

1. My manager did not have the traits of someone who is meant to be a leader. I’ve never felt like a burden at a job before this one. Every time any of the female employees and myself opened our mouths, our manager had an issue. The constant passive aggressive remarks and attitude towards only the 4 female employees was unacceptable. 2. The focus cannot be revenue and making sales. You do need to care about your employees as well. Employee wellness was a foreign concept. I was terminated because I required accommodations for short term doctors appointments and was told that TG doesn’t do that. TG, legally, doesn’t have that option. You as an entity are required by law to accommodate me medically. Point blank. 3. Management cannot retain employees at the branch. The training classes always starts off with 11-15 reps and by the time they’re able to hit the field there’s only about 5 left and that’s not an exaggeration. That’s 3 observations and information I was told from the reps that have been there for longer. You shouldn’t be in management if you can’t retain employees. 4. Management had no idea how to effectively communicate and we (the women) were expected to read his mind instead. Maybe try using your words. 5. The wage is completely misleading on the application and on the website. A total joke. You won’t get paid your first week of training. 6. You will be expected to work on Saturdays because who needs work life balance when you could be making Trugreen money. You’ll also be strongly advised by the RSM to work past your hours. I’m sure I have more reasons why this was an awful job but those were the big ones. What an awful company.

1.0
Apr 22, 2024

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

The pay is kinda decent

Cons

Way too many to count

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TruGreen Response
2y
Thank you for sharing your feedback with us. At TruGreen, we value your input and are committed to addressing any issues to improve the overall experience for our employees. Your feedback is essential in helping us identify areas for improvement, and we encourage you to reach out to a member of the leadership team or the HR department with specific concerns so that we can work towards solutions together. We appreciate your contributions to our team and look forward to making positive changes based on your feedback.
Viewing 208 - 210 of 2,987 Reviews

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