TruGreen reviews

This is really hard work and quite a few people quit throughout the season. Sometimes the weather is pretty bad. Yards can often be measured incorrectly (undersized to make the sale) so when you pull up to a property, the lawn is much bigger than expected. Mixed results correcting this, but when you have to finish all of your stops and they are mostly bigger than scheduled you risk not getting all of your work done. Some Lawn Specialists rush the work to try to get it all done, and the results of a rushed job can be obvious at times. Not the best training for problems encountered while on customers lawns. In the past years there is an increase for Lawn Specialists to upsell products and services, sometimes beyond what the customer actually needs. As this was not really listed as a sales job, many Lawn Specialists do not expect to have to sell. Sometimes changes are made to products or procedures and not communicated to everyone. Not much room for advancement. My biggest gripe is the speed which some Lawn Specialists are doing the job. We are all trained the same way and that includes spray pattern and walking speed, so each individual property job should take roughly the same amount of time regardless of which specialist performs the work. Yet somehow people are getting the work done faster, which means they are not spending the proper amount of time on each property. If someone is consistently coming back to the shop at 2:00pm something is not right.

Where do I start? I worked for this company for just under two years. At first I really liked it. The ability to being outside all day was a huge perk. For the most part, I really enjoyed my first year, although it certainly beat my body down since it was such hard work. Year two was completely different, and I quickly discovered just how bad TruGreen really is. First, they work you like a dog with no respect for the lawn techs. You work in 90 degree temps and the pouring rain. Luckily I had A/C in my truck but the majority of the trucks don't. Their sales team blows, consistently undercutting the size of the lawns just to sign new customers up, which puts a massive strain on the techs when properties are undercut by as much as 10K feet. They claim their products are safe, but walking around in that toxic sludge all day is terrible for you're health, and the products are cheap and don't work anyway. They don't have rider spreaders which do a much better job than TruGreen's lame spray applications. The hourly pay is also pretty low as well. The rule that you have to knock on customers doors first is also stupid. My main reason I hated the job so much, sales! Why do the lawn techs have to make sales? Isn't that why they got sales guys? The branch I worked at, the general manager had zero respect for the techs. He would sit in his office all day sending nasty messages to the techs about how there is no excuse not to get the job done. This guy NEVER was a tech, so for him to tell us the job was easy and to get it done was a slap in the face. If you don't make sales, they don't like you, and they try to put you in call blocks and are forced to call customers to make sales. Again, isn't that why they have a sales team? They encourage techs to do as quick as a job possible on customers lawns in order to knock on neighbors doors and make sales. Everything about TruGreen is terrible! Management simply don't care!