TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
2.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, good local managers who are supportive

Cons

Hired in with one narrative, the minute training was completed, the entire work model was changed. Felt dooped

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TrueCar Response
1y
Thank you for sharing your feedback. We’re glad to hear you appreciated the benefits, PTO, and support from local managers. We take great pride in our benefit and wellness programs and are especially proud that our people managers were the highest-rated factor in our most recent employee engagement survey. We understand that changes in work structure can be challenging, and we regret that your experience did not align with your initial expectations. Our goal is always to provide clarity and consistency in our hiring processes, while also adapting to evolving business needs. Over the past several months we’ve worked hard to communicate, train, and incorporate our new service process throughout the organization. We appreciate your time with TrueCar and will take your feedback into consideration as we continue evolving customer processes while ensuring a great workplace experience for our team members. Wishing you all the best in your future endeavors!
5.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

- Some of the brightest engineers I have ever worked with - Everyone is motivated and loves solving problems - Fully remote company - Lots of great benefits - Great work/life balance

Cons

- Fully remote can have its challenges. The social connection aspect can be harder to maintain. We have virtual meetups, game nights, etc, but we need to do more in-person hangouts. - Roadmap confusion at the c-level. We have a north star, but when you get down to specifics, different folks have different priorities and the c-level isn't always in alignment with itself.

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TrueCar Response
1y
Thank you for your thoughtful feedback and the kind words about our team and culture. We're thrilled to hear that you've enjoyed working with some of the brightest engineers in the industry and that our fully remote environment has supported a great work/life balance for you. Regarding your point on the social connection aspect, we appreciate you highlighting this challenge. While remote work has its advantages, we recognize that maintaining meaningful connections is crucial. In addition to our virtual meetups and game nights, we’ve been actively working on fostering connections at the team and function levels through off-sites. We’re also creating more location-based opportunities through Crew Connections, where employees can meet up in smaller groups based on their geographic area. We hope these initiatives will continue to build stronger bonds across the company. Your feedback on the roadmap is also valuable, and we continuously work to ensure better alignment through our EOS model including accountability org charts, quarterly rocks, and monthly all-company meetings. We’re committed to improving communication and clarity around our priorities to make sure that everyone is aligned and moving in the same direction. Thanks again for sharing your insights! We appreciate your continued dedication and are glad to have you as part of the team.
4.0
Feb 10, 2025

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Standard tech company that still allows fully remote

Cons

Limited room for long term growth

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TrueCar Response
1y
Thank you for sharing your feedback! We’re glad to hear that you appreciate the flexibility of our remote work environment! We also value your input regarding growth opportunities at TrueCar. As you know, enabling upward mobility is our core focus and that applies to our Crew Members as well. If you have specific suggestions on how we can better support long-term career development or areas where you'd like to see more growth options, we’d love to hear from you! Please feel free to reach out to your leader or People Business Partner. Thanks again for your dedication to TrueCar!
Viewing 34 - 36 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.