TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
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Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
5.0
Jan 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Above-market pay with very competitive benefits package Strong focus on results, merit-based approach on upward mobility Plenty of exposure to leadership

Cons

Not a lot of excess resources, nimble teams with high drive and output. Be ready to work day one (but leadership and team leads are aware and reward accordingly)

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TrueCar Response
1y
Thank you for sharing your experience at TrueCar over the past several years! We’re thrilled to hear that you’ve found our leadership team to be results-oriented and that the competitive pay and benefits package have met your expectations—both are areas we take great pride in. We also appreciate your recognition of our approach to upward mobility and the exposure to leadership. It’s wonderful to know that we’ve cultivated an environment where drive and a commitment to our core values are recognized and rewarded. It’s great to hear that you feel supported by leadership and team leads, ensuring that things continue to move forward successfully. Thank you again for your feedback and for being such an important part of the TrueCar Crew!
1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and Time off. Remote work from home a few days a week.

Cons

Constant change in territories and Pay. Horrible commission plan. Managers are incompetent to help you when it comes to selling and your product. Overall dealerships have used TrueCar at some point and had a bad experience. You get slot of not interested”s and never again.

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TrueCar Response
1y
Thank you for sharing your feedback. We genuinely appreciate your perspective and are sorry to hear that your experience at TrueCar did not meet your expectations. We understand that navigating change can be challenging. As you know, at TrueCar one of our core values is evolving. This means we are constantly striving to adapt and enhance both our processes and our culture based on the needs of our employees and customers. Your feedback helps us understand where we can improve, especially around change management communications. We will continue to focus on developing the resources and tools our teams need to succeed and ensuring that people managers are equipped with these to be supportive in helping you navigate the challenges of the role. We actively review our commission and territory structures to ensure they align with the goals of both our sales team and the overall business. Thank you again for your feedback, and we wish you all the best in your future endeavors.
5.0
Jan 24, 2025

I'm BACK baby!!

Recommend
CEO approval
Business Outlook

Pros

The interview process was fantastic and I was well informed the entire time all the way through the offer and onboarding has been a pleasure and everyone that I've come into contact here wants me to be successful and happy. I'm so excited to be back with the TrueCar crew!

Cons

Absolutely none that come to mind!

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TrueCar Response
1y
Welcome back, and thank you for the amazing feedback! We're thrilled to have you back with the TrueCar Crew, and it's fantastic to hear that your experience throughout the interview, offer, and onboarding process has been smooth and enjoyable. It’s great to know that you feel supported by the team and that everyone is rooting for your success! We're looking forward to all the great work we'll accomplish together. If you ever need anything, don’t hesitate to reach out to your leader(s) and People Business Partner. Here's to a successful and exciting journey ahead!
Viewing 37 - 39 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.