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      TrueCar

      Engaged Employer

      TrueCar reviews

      3.7

      55% would recommend to a friend

      (434 total reviews)
      avatar

      Scott Painter

      29% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      434 reviews
      1.0
      Nov 5, 2024

      Leadership Ruins it for Everyone

      Business manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      At the manager & under level, Truecar has some genuinely nice people that want to work hard & accomplish company goals. They are sadly leaving - either because the see the outrageous toxicity or because they are being laid off - but there are a few remaining. If your function works with managers & below you are set! They also have very solid benefits - I imagine that will be changing in the CEO's single-minded quest for greed no matter the cost - but present state, they are affordable & fantastic.

      Cons

      The 'idea' of what the company does - or the value it would provide a consumer (or the car dealer - the one paying for it) has eroded dramatically over the years. To the point where there really isn't much reason for TrueCar to exist at all. Consumers have better & more effective ways to buy at a good price, and dealers have better & more effective ways to get there cars in front of them. Its not that anything TrueCar is doing is wrong - its just an outdated model. Like going to work for Blockbuster renting videos... why would anyone want that? Its actively failing in front of their eyes. Aside from that, the ELT is very focused on cutting costs & efficiency - at the expense of growth, employee development, customer satisfaction, etc. The classic model of cutting 4 of the 5 people in a department & asking the 5th to do all the work (with no more money & no reduction in expectations) is all over every department here... TrueCar may not have invented it, but they've sure done it enough to perfect it. This is NOT a place to work if you want a semblance of WLB, or to feel fairly compensated for the work you do. The employees that still care (myself included) are all interviewing to go somewhere they feel less exploited - if you're coming in.... expect to be in a tricky spot

      avatar
      TrueCar Response
      1y
      While we hope everyone has a great experience at TrueCar, we’re always looking for ways to improve. This year, we’ve been focused and transparent about our goals and priorities. If you ever feel unclear about how your role fits in or where you can make an impact, please don’t hesitate to reach out to your functional leader. They are here to help clarify the direction of the company and the important role each of us plays in our success. As highlighted in many reviews, our benefits are excellent, and we remain committed to offering best-in-class benefits in 2025 and beyond. Our CEO firmly believes in taking care of the health and wellbeing of our employees while also offering challenging and meaningful work that keeps you engaged. It sounds like you’re struggling with work-life balance, and we want to support you in finding a solution that works for you. We encourage you to reach out to your manager and work together to prioritize your tasks and explore how you can create a balanced workload. Everyone’s balance is different, which is why we offer flexible time off and arrangements to suit your individual needs. As we move into 2025, we’re excited about TrueCar’s future, and we hope you’ll take the opportunity to reach out for support or guidance. We want everyone to feel empowered and excited about our journey ahead!
      5.0
      Nov 1, 2024

      Empowering Innovation and Balance: A Refreshing Place to Work!

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, transparency, open and clear communication, benefits

      Cons

      remote position so difficult to interact with co-workers

      avatar
      TrueCar Response
      1y
      We appreciate the review about your experiences at TrueCar. We've worked hard to ensure transparent communication and always strive for best in class benefits. We know our employees work hard, so balance is important and we hope you continue to enjoy your TrueCar experience.
      5.0
      Oct 7, 2024

      Empowerment & Transparency

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees are empowered to work with a high level of autonomy. The executive leadership team provides ongoing transparency about the direction of the company and the health of the business. High-performers will excel here - hard work is rewarded.

      Cons

      Not the place for 9 to 5'ers.

      avatar
      TrueCar Response
      1y
      Thanks for your review about your time at TrueCar! We love to hear your positive experience working autonomously while still feeling informed about the company direction. Our goals is to empower employees, and we can't wait to see what the future holds as we continue working towards our shared vision.
      Viewing 40 - 42 of 434 Reviews
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      ReviewsTrueCar reviews

      Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.