TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
May 13, 2014

Painful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only "Pro" for truecar was its benefits package.

Cons

I have nothing good to say about this company. During my tenure there I witnessed gross abuse of Scott's "authority". He constantly had employees going to his home to perform menial labor tasks. Executives treated IT as their personal home tech support, even went as far as going to non Truecar employees/executive homes. The CEO looking for someone to send to court in his place because he had too many speeding tickets (because you know this is totally legal). Good luck asking for an increase in your budget for day-to-day operations, but seeing Scott drive up in a new Tesla. Developers programming on small single 19" monitor with dated equipment. The list goes on...

1.0
Jun 5, 2020

Beware

Recommend
CEO approval
Business Outlook

Pros

- Ok if you’re starting out with your career and need some experience. If you’re an experienced/senior level engineer, beware! There is no career growth here at all.

Cons

- Empty promises of promotions. Managers will state that you are getting a promotion the next cycle only for it to never happen. All promotions have been cancelled for non-higher ups. - Layoffs happen every single year. If you don’t get laid off, be prepared to do extra to cover for those laid off. Laid off employees are chosen based on politics. - Bonuses cancelled! Only execs get retention bonuses. NEW! The rest get MVP awards. Looks like we work for badges now. - So many have left or are leaving. With so few senior level engineers left, architects are forced to do IC work to cover for all the senior folks who have left. - Barely anyone cares about code quality. Most are so disillusioned due to reasons mentioned above. - Don’t get fooled by reviews posted by management. The company depends on a fresh flow of talent since layoffs happen annually (every year for past 4 years) - Stock has lost most of its value - Absolutely horrible leadership - Pretty abysmal business outlook since the biggest partner is leaving October 2020

1.0
Feb 27, 2020

Miserable company going down the drain

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are very little. I suppose the fact everyone has left or been fired and those remain run around with no clue or sense of direction makes it easy to set a low bar. The pay is fine but with the stock where it is, total comp is a joke. They have been giving out solid bonuses but word on the street is that process is changing and probably won't be around much longer.

Cons

Pretty much all of it. Between the layoffs, the missed goals, the lack of direction, it is seemingly a dying company. Oh yeah, I forgot, they just announced one of the longest standing and by far most substantial partner is leaving in 6 months. This partner was a maybe chunk of our revenue stream. Well, you do the math. Overall politics, inexperience, along with some stupidity has led us down this path. No turning back now.

Viewing 34 - 36 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.