TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Oct 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Compensation is on the higher end of the range. Benefits are good, not quite as good as other companies I have worked at, but not poor. Free lunch on Wednesdays, free gym (up to $50/month). The do-ers at the company (the worker bees) are actually really cool and easy to get along with.

Cons

If you want to work just for the money, have to deal with politics and spend your time on a brand that is at the bottom of the market, you should join the team here. Any review can be done by someone who had a bad eval or something like that, so let me give you some estimated numbers/facts. Since I started at TrueCar: -New CFO, CPO left, two SVPs have left, 3 directors have left. -Another two VPs are leaving in the next 3-4 months (announced) -Last year, the total number of just product/tech people that have left is around 25-30%. This not an exaggeration, it was announced by HR. We were told that most of these "we wanted gone". I'd beg to differ and it shows you how incompetent this company is. Not convinced? -Budget is very difficult to get here. The company is doing so poorly that any amount requested has to wait for the next QTR to help ease expense on the current one. -Leadership is very bad. Zero strategy, product is years behind, favoritism. You name it. -On this note, there are many who have a title/role they are nowhere near qualified for. -The people they are bringing in to lead departments are mostly talking heads. Some of them are coming into the organization from day one and trying to tell everyone how to do their jobs. I haven't been directly impacted, but I know people who are on the way out (by choice) because of it. I implore you to look at financial statements/earnings and listen to the calls. Then go and listen to the competition. That will tell you all you need to know. In summary: lots of bad change, lots of politics, and no innovation. This is the worst company I have been employed at and I will not be employed here much longer.

2.0
Jul 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent/ Above average compensation. Great coworkers.

Cons

In about 3 years, I had 2 CEOs, 2 Sales VPs, and 4 managers. Switched to micromanaging along with GPS tracking for field sales reps. Last manager was by far the worst manager I've ever worked for. Poor people skills, extreme micro manager, very condescending. got to the point that I would look to others for simple yes or no answers. Publicly traded company that would panic when they had a bad quarter with personnel demotions and transfers.

1.0
Oct 22, 2017

Drive away as fast as you can.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Turn around story for company. However, depending on the level you enter into the company would determine the PROS . The executives are "fat and happy" and the rest of the work force work 24/7 and scrapping by on what appears to be huge discrepancies in pay/work balance.

Cons

Over work and WAY WAY underpaid for a position that has multiply directions/decisions/tasks to go in. Hands are tied to make decisions. Leadership is a boys club of former Autotrader.com executives. No room for advancement. Job continues to have more and more work but no increase in pay. CSM's are sales reps , sales reps are "hit and run" reps and CSS's are firemen. Goals are continuously raised . Position has morphed into a role that superman couldn't do. No value for your experience. if you have a family friends or hobbies... forget them....

Viewing 37 - 39 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.