TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
3.0
Oct 11, 2023

Just ok

Recommend
CEO approval
Business Outlook

Pros

Nice people, good benefits too.

Cons

I was tired from all the change.

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TrueCar Response
2y
Thank you for leaving a review. We’re pleased to hear you’re enjoying our great benefits and the incredible people within TrueCar. We understand there has been a lot of change within the organization and believe these changes are necessary to better meet our consumer and customer value proposition.
2.0
Sep 20, 2023

Product people should avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people that I genuinely enjoyed working with.

Cons

Working in the product department at this company was exhausting. Constant outsourcing to 3rd party companies for product discovery that should have been done by the people they chose to hire. Not that it mattered because they never used anything they found through the 3rd party agencies anyway. Complete absence of understanding about who their customer is and what their customer wants. Inevitably I expect this company will fail. Executive leadership is a complete mess. Constant, desperate pivoting into totally different directions. No strategy whatsoever. The new CEO doesn't like when you ask too many questions.

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TrueCar Response
2y
Thank you for taking the time to leave a review. We pride ourselves on having great people within the organization and are glad to hear that you have genuinely enjoyed working with them. There is a renewed focus on understanding our customers to ensure we can provide the best products and services to meet their needs. There have been some recent changes within our executive leadership team, and we are excited about the future and direction of TrueCar.
2.0
Sep 5, 2023

Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a decent company that used to have more fun things

Cons

They tried to make too many changes and only looked out for themselves

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TrueCar Response
2y
Thank you for taking the time to write us a review. The organization has experienced much change in the past months, but these were required to protect the company for long-term success. Many of these decisions were challenging, but we hope the opportunity ahead of us is encouraging to you. More engagement opportunities are on the horizon, so stay tuned for more ways to participate and get involved. Also, if you have any additional ideas on perks you’d like to see us explore, please don’t hesitate to reach out to your HR Business Partner!
Viewing 73 - 75 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.