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      TrueCar

      Engaged Employer

      TrueCar reviews

      3.7

      55% would recommend to a friend

      (434 total reviews)
      avatar

      Scott Painter

      29% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      434 reviews
      1.0
      Dec 22, 2023

      While the leadership is fighting, the company is falling apart

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It used to be a good place to work - not anymore and the recession is not to blame!

      Cons

      When I joined the company, the stock was $25/share Now, 3 CEOs, 7 CFOs, numerous heads of product later, it's around $2 and it saw even lower days. TrueCar is a company of chance - change of senior leadership switching directions 180 degrees every time it happens. Lots of projects are being executive will driven rather than data driven. Product managers barely communicate to each other. It was getting more and more toxic by the day. Also, their pay is a joke.

      avatar
      TrueCar Response
      2y
      Thank you for leaving a review. The changes within TrueCar’s stock prices have been something that executive leadership has candidly discussed with employees during our monthly all-hands meetings. We’ve been working to address this in our updated company vision and our specific one and three-year plans. We have clear goals set and specific teams and employees accountable for helping us meet them. We believe that 2024 will be an exciting time for change and transformation, and the goals that we have set will help us move the company forward and, in the end, our stock prices as well. TrueCar conducts a biannual review of job benchmarks and market pay data from different compensation sources to ensure we pay our employees fairly and competitively. We pride ourselves on providing competitive compensation along with great benefits for employees. We are excited about the direction and the future of TrueCar!
      3.0
      Dec 4, 2023

      Decent pay, leadership changes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      New leadership seems determined to turn things around.

      Cons

      Team environment seems fractured. Low morale.

      1.0
      Nov 2, 2023

      They work hard at not getting you a bonus

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most people are nice. The higher up you go the worse it gets.

      Cons

      Too many to list. Go in knowing you will not get full bonus. It’s been like that for a few years now. You can do all you are asked to do, you can do the work of a few people that were let go on top of that. Then, come performance review time, you will be told that you didn’t do enough. They want you to take on the work of 3 people but be paid that of half a person. Classic am I right! Your director/manager will look you right in the face … through a screen of course, and tell you he can’t mark you down as hitting all your goals. You can argue and show you have done all the work but none of that matters. I’m sure they are told from above or HR not to give out great ratings.

      avatar
      TrueCar Response
      2y
      Thank you for leaving a review. We’re glad to hear you like the people you work with at TrueCar. We recognize that a lot of change has been happening within the organization. We believe these changes are necessary to meet our consumer and customer value proposition better and will help support the new direction that TrueCar is focused on as we move forward. If you have questions about your performance or achievement of business goals, please reach out to your People Business Partner. Your People Business Partner is here to help ensure that all employees are treated fairly and that there are no inconsistencies in what employees have agreed to achieve and how their manager may evaluate that achievement. Our goal is to understand and support all employees with their career goals and aspirations and ensure priorities and roles are clear so employees understand their targets. We are excited to implement a new system within the organization to support further clarity around the role and scope of work.
      Viewing 70 - 72 of 434 Reviews
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      Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.