TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
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Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
3.0
Sep 3, 2013

Lets Talk Truth

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits (100% company paid); bi-annual team-building/employee events paid for by the company; great location!

Cons

Top heavy, unorganized, executive leadership; independent thinkers not as welcome as they'd like you to believe; no "real" culture; heavy politics, and your opinion really doesn't matter.

1.0
Oct 22, 2012

Strategy changes with the wind

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A few smart people still remain. Free snacks and games.

Cons

There is little direction and weak leadership. The company goals change nearly every week and most time is spent butting heads with other departments jockeying for a prominent role in the devolving mission. At one time, TrueCar was an innovative and forward-looking company. After it 'reorganized' itself a few times , several talented people have been redirected to perform functions for which they lack experience or, more commonly, left the company. The CEO called the remaining staff 'crusaders' and the former staff 'mercenaries'. Many of the mercenaries should be more appropriately labeled 'heretics'. They once believed in the mission, but either no longer believe or are unable to pin down exactly what the mission is/will be this/next week.

1.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay, nice office location

Cons

Horrible environment, poor treatment of employees, lack of respect, poor communication, expectations and role not equivalent with pay.

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TrueCar Response
2y
Thank you for sharing your candid feedback about your experience while working at TrueCar. We recognize that many things about the organization have likely changed since your tenure, including our leadership team and how TrueCar operates. Creating a supportive and respectful workplace culture remains a top priority for us, and we are committed to fostering an environment where all employees feel valued and respected. Clear communication and mutual respect are fundamental to TrueCar. To facilitate open dialogue, we have established various internal communication feedback channels, such as monthly all-hands meetings where employees can ask questions and engage directly with our leadership team. Additionally, our quarterly feedback cycles ensure focused time for employees to discuss their progress and career aspirations with their managers. Our intranet site serves as a digital hub for important company updates and information, promoting transparency and accessibility across the organization. Ensuring fair and competitive compensation is another cornerstone of our commitment to our employees. We actively communicate our compensation review process, which involves conducting biannual assessments of job benchmarks and market pay data from various sources. We believe in transparency throughout this process to ensure our employees understand and trust that they are fairly and competitively compensated. The introduction of our new core values—ambitious, focused, evolving, and team—at the end of 2023 reflects our commitment to cultivating a culture of excellence and teamwork. These values guide our actions and decisions as we continue to evolve and adapt to meet the needs of our employees and customers. ​​We are excited about the direction the organization is heading and the innovative products and services we can bring to our partners and consumers in the auto industry. We wish you the best in your future endeavors.
Viewing 82 - 84 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.