TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
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Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
2.0
May 12, 2022

Unless You Need a Job, Stay Away!

Recommend
CEO approval
Business Outlook

Pros

The company benefits package is very good! This is the only reason I gave TrueCar 2 stars.

Cons

If you enjoy being micro-managed like you have never been before, this is the place for you. Some managers will tell you that you are doing a great job, then turn around and and discipline you for NOT doing a great job. This is part of their discriminatory practices to get rid of employees without having to pay a severance. They will keep employees that will take their abuse and systematically "remove" the ones that actually care about what they do but won't tolerate their nonsense.

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TrueCar Response
4y
Thank you for the review and we are sorry to hear that you have had this experience. We're always looking to improve the communication between managers and employees and strive to build strong partnerships across the organization. If you are open to discussing your feedback in more detail we'd love the opportunity to understand the specifics of your situation. Please reach out to HRrequests@truecar.com or contact your department's People Business Partner directly. You can also use AllVoices, our anonymous feedback tool, to communicate with our People Team and senior executives without ever disclosing your identity.
3.0
Oct 30, 2021

Seems great until it’s over

Recommend
CEO approval
Business Outlook

Pros

Above market pay for many positions. Many great mid-level managers that cared and showed it. Met some really awesome people and a few are still there. Promote from within. You’ll learn a lot about the industry here.

Cons

Leadership that only knows what’s going on based on what the power-point presentation tells them. They play “musical chairs” with positions and titles. The lay-offs are real, even before the pandemic. You’ll be led to believe that the company has never been better up until the time you’re led out the door.

1.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

When compared to other workplaces, I'm not sure there are pros here. You will get paid and you will have benefits. Outside of that, nothing stands out at TrueCar.

Cons

Unless you are really in a desperate spot, do yourself a favor and look elsewhere. I know COVID has been hard on so many people, but taking a role at a company like this is going to hurt you more down the road. The company growth/promotion cycle revolves around a small group of inexperienced "leaders" who are only looking out for their next payday on the foundation of your work. They do not know how to manage or grow talent, but instead rely on convincing executives that they are experts in fields they know nothing about. TrueCar's employee turnover rate is incredible and yet they still have to conduct layoffs each year because every initiative they come up with, fails. You will never hear any follow ups to goals or OKRs because either those working on them quit in the middle of the year or TC comes nowhere close to meeting them, ever. I was not laid off, but I wish I had been. Coming to TrueCar was the worst mistake I have ever made in my professional career. I learned nothing, the company has achieved nothing, and it was all a big waste of time. These statements are even more true than they have been in the past. As soon as I find an exit, I'm hitting the door and I believe this holds true for more than half of the people left here. If you still don't believe me, just look at the stock performance since 2018. Well before COVID ever existed, this company has been losing hundreds of millions in value. There are reasons and those reasons still work at TrueCar.

Viewing 85 - 87 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.