TrueCar reviews

3.7

59% would recommend to a friend

(100 total reviews)
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Scott Painter

27% approve of CEO

52% positive business outlook

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5.0
Nov 20, 2014

Great Place to Work Hard and Feel Connected to What You Do

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Company if you want to change the world - having the opportunity to fundamentally improve the car buying and selling experience will eventually improve one of the largest industries in the U.S. - and someday potentially beyond. People are very smart and hard working. Pay is good. Benefits are great. HR Team is awesome and provides a great experience in catered lunches for the whole Company every week, catered breakfasts each month, and a host of other really great events. This is a Company that is going somewhere where you can be proud to work.

Cons

TrueCar is a demanding place to work. You have the opportunity to change the world here. But, the expectation is that you want to and you are capable of it. Work hours are somewhat flexible depending on role. But, it is not uncommon for work to follow you home via after hours and weekend calls from Executives with new requests. Executive Team is overall pretty personable. But when work has to get done - it does. TrueCar also has a lot of smart people, many of whom have very strong opinions and even stronger desire to be heard. It is sometimes a place where the best ideas don't always surface to the top. Newer employee, but staff doesn't seem to be very social. I haven't been invited to do anything yet. But maybe it takes longer than a few months to feel the love.

5.0
Nov 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Good values/traditions/culture, easy to make friends, benefits can't be beat, good compensation, office location in Santa Monica

Cons

can be political, not as fun as it used to be, can get siloed

1.0
Nov 20, 2014

You should know what you're getting into..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Food (However as of recently they cut this back) Location (If you live in or around the Santa Monica area) Compensation (The pay is well however it is Santa Monica) Benefits (I'd say above average benefits)

Cons

Where do I began. I think I'll just list things out in order so you have a clear idea of what you may be stepping in. - Pending the department growth is a possibility along with work-life balance. However lets be clear and growth is almost dependent on how many hours you are around. From what I've seen promotions normally were awarded based on basically living there with the managers. There are an extreme and I mean "EXTREME" amount of politics at this corporation. It doesn't matter if you work in tech, finance, HR, accounting or the dealership team. They promote there "friends" from within so let's keep this clear. - To reiterate, work-life balance just plain doesn't exist and it's even more extreme for tech, finance and accounting. Turnover has been literally unreal in those areas and the employees who've worked in those areas literally run out of that place whenever they can. - Management - There are a few very good managers in almost all areas so if you happen to work under a good one then congratulations. When I say few you probably can count them on 1 hand, let's put it that way.

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