TrueCar reviews

3.7

55% would recommend to a friend

(100 total reviews)
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Scott Painter

29% approve of CEO

54% positive business outlook

Reviews by job title

100 reviews

Reviews about "Compensation"

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3.0
Apr 30, 2026

Great benefits and remote work, but lack of recognition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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TrueCar Response
2w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
2.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Snacks to eat on campus - they monitor if you take a chip or drink home Free fitbit Fitness stipend Lunch on Wednesdays

Cons

Shift hours may not be preferable Mislead about bonus incentives so company did not have to pay out 5 min er day bathroom limit - management will literally highlight dates and times you went over. Forbid you have an upset stomach . Training could be stronger “Promotion” but then excluded from bonuses

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TrueCar Response
11mo
Thank you for taking the time to share your feedback. We always appreciate hearing from current and former employees. That said, we’re having a hard time matching the details in your review to TrueCar. We've been a fully remote company since 2020, and many of the workplace specifics mentioned don't reflect our current employee experience. We wish you all the best in your career journey!
3.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance Competitive pay

Cons

Incredibly reactive Plans change each quarter

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TrueCar Response
1y
Thank you for sharing your feedback. We truly appreciate the time you spent with us and the insights you've provided. At TrueCar, we utilize the EOS (Entrepreneurial Operating System) model to ensure everyone is on the same page about the company’s goals and direction. This system helps ensure clarity around who is responsible for what, so we can move forward with intention and accountability. We're glad to hear that you valued the work-life balance and competitive pay during your time here. We’re committed to creating an environment where employees can thrive and contribute to our ongoing growth and success. Best of luck in your future endeavors!
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