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      TrueCar

      Engaged Employer

      TrueCar reviews

      3.7

      55% would recommend to a friend

      (100 total reviews)
      avatar

      Scott Painter

      29% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      100 reviews

      Reviews about "Compensation"

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      1.0
      Jan 17, 2024

      Hate it here now

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I don't think there is anything left that is a pro here anymore. - A naive first-time CEO who doesn't know what he is doing has made a coup up top and is getting rid of anyone who doesn't say "Yes Sir" - No stock benefit, earned next to nothing here - No work-life balance - Barely any bonus, they don't have funds for anyone below VP - Little to no benefits especially since they have taken everything away since COVID ended federally

      Cons

      Hope the CEO doesn't leave after bringing this company down to its knees.

      avatar
      TrueCar Response
      2y
      Thank you for your feedback. As we enter 2024, we are excited about our new CEO and the vision our executive leadership team has outlined for TrueCar. Addressing fluctuations in TrueCar's stock prices, executive leadership has been transparent in discussing these matters during our monthly all-hands meetings. We've incorporated these insights into our company vision and outlined detailed one- and three-year plans. Our approach involves establishing clear goals with designated teams, and individuals held accountable for their contribution. Looking ahead to 2024, we anticipate an exciting period of transformation and positive change. As emphasized by our CEO in our January 2024 all-hands meeting, taking advantage of our flexible paid time off policy is crucial for employee well-being, encouraging everyone to recharge. Our wellness program further offers monthly opportunities for employees to engage in activities, challenges, and learning focused on physical, emotional, financial, and mental health. In addition, employees were recognized for their hard work and dedication, and bonuses were awarded to eligible employees, including VPs and below, based on individual performance in 2023. TrueCar offers comprehensive benefits to support employee well-being, including flexible paid time off (PTO) and an annual wellness stipend. Additionally, employees and their dependents can benefit from six coaching and six therapy sessions per year, fully covered by TrueCar. Our robust benefits package extends to 401k employer matching, learning and development opportunities like access to Udemy, and monthly stipends for internet and cell phones. In addition, TrueCar covers the cost of employee medical, dental, and vision at 100%. We are excited about the direction the organization is heading and the innovative products and services we can bring to our partners and consumers in the auto industry.
      1.0
      Nov 2, 2023

      They work hard at not getting you a bonus

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most people are nice. The higher up you go the worse it gets.

      Cons

      Too many to list. Go in knowing you will not get full bonus. It’s been like that for a few years now. You can do all you are asked to do, you can do the work of a few people that were let go on top of that. Then, come performance review time, you will be told that you didn’t do enough. They want you to take on the work of 3 people but be paid that of half a person. Classic am I right! Your director/manager will look you right in the face … through a screen of course, and tell you he can’t mark you down as hitting all your goals. You can argue and show you have done all the work but none of that matters. I’m sure they are told from above or HR not to give out great ratings.

      avatar
      TrueCar Response
      2y
      Thank you for leaving a review. We’re glad to hear you like the people you work with at TrueCar. We recognize that a lot of change has been happening within the organization. We believe these changes are necessary to meet our consumer and customer value proposition better and will help support the new direction that TrueCar is focused on as we move forward. If you have questions about your performance or achievement of business goals, please reach out to your People Business Partner. Your People Business Partner is here to help ensure that all employees are treated fairly and that there are no inconsistencies in what employees have agreed to achieve and how their manager may evaluate that achievement. Our goal is to understand and support all employees with their career goals and aspirations and ensure priorities and roles are clear so employees understand their targets. We are excited to implement a new system within the organization to support further clarity around the role and scope of work.
      3.0
      Aug 28, 2023

      Mixed bag w/ current low job security

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decently collaborative environment. Artificial deadlines aren’t too overly aggressive most of the time. Benefits are “meh” but not the worst I’ve seen. Pay is low to mid range for comparable in your geography aside from the those positions at the tip top.

      Cons

      Not much of a culture to speak of. It’s a fully remote workforce with zero in-person events depending on your team. A handful of zoom get-togethers that felt more forced than people actually wanting to build camaraderie. The company is really struggling given the macro and top-down choices/direction chosen by management for the company (can only be the excuse for so long), and benefits/workforce/available tools have been impacted. Trying to build the “Amazon of car buying” but buy-in feels lukewarm.

      avatar
      TrueCar Response
      2y
      Thanks for taking the time to leave us a review! We are happy to hear that you were pleased with our collaborative culture during your tenure with us. We agree… Our business model has experienced required change as the automotive industry evolves. Led by our new CEO, new functional leaders, and an upcoming mission, vision, and values launch later this year, we are excited about the road ahead here at TrueCar.
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