TrueCar reviews

Thank you for sharing your feedback. We genuinely appreciate your perspective and are sorry to hear that your experience at TrueCar did not meet your expectations. We understand that navigating change can be challenging. As you know, at TrueCar one of our core values is evolving. This means we are constantly striving to adapt and enhance both our processes and our culture based on the needs of our employees and customers. Your feedback helps us understand where we can improve, especially around change management communications. We will continue to focus on developing the resources and tools our teams need to succeed and ensuring that people managers are equipped with these to be supportive in helping you navigate the challenges of the role. We actively review our commission and territory structures to ensure they align with the goals of both our sales team and the overall business. Thank you again for your feedback, and we wish you all the best in your future endeavors.

Thank you for sharing your feedback. This year we launched our new operating system, which has helped our team members formulate clear goals that set them up, and the organization for success. As part of this new operating system, leaders have started standing team calls with very intentional and clear guidelines for how to structure the calls. Presenting new ideas and formulating solutions are part of the standing agenda for these meetings. Implementing a chat option for rotation is a great idea and we encourage you to share this in your team calls as well. Thank you for sharing your experience and we look forward to hearing more of your feedback as you continue your employee experience at TrueCar.