TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
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Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Sep 17, 2025

Stuck in their own way

Recommend
CEO approval
Business Outlook

Pros

Great benefits and tech like perks

Cons

Trust the reviews about frequent turnover and layoffs. The stock price should be a sign of who they are as a company. They have leaders in positions of power that don’t offer any substance outside of cheerleading. You have tenured employees that just mail it in and have no value. Favoritism is a real thing at true car. If the most recent layoff of their CRO should be a red flag for any potential employee. He was the only one that brought substance and value from a leadership position

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TrueCar Response
9mo
Thank you for taking the time to share your perspective. We’re glad to hear you found value in our benefits and perks. We are focused on providing meaningful support to our Crew Members. We also recognize the concerns you’ve raised about leadership, culture, and turnover. Change can be challenging, but we remain focused on our goal to reimagine the future of car buying through challenging and rewarding work. We encourage ongoing and timely feedback from all employees through regular 1:1s and quarterly feedback discussions. Our leadership team remains committed to keeping their doors open (figuratively, through Zoom in our fully remote workplace) to address concerns, ideas, or ways to continue improving our unique, performance-focused culture. We appreciate the contributions you made during your time with TrueCar and wish you the very best in your future endeavors.
5.0
Sep 9, 2025

Working at TrueCar

Recommend
CEO approval
Business Outlook

Pros

I have been at the company for a fair bit and I have seen quite a few changes over the years. I have always felt appreciated and valued as employee at this company. The pay & benefits are great and the flexibility to work from home is one of the super perks.

Cons

The industry the company is tied too can be vulnerable to global disruptions and part of that affects the company stock price.

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TrueCar Response
9mo
Thank you so much for sharing your feedback, and for being such an important part of TrueCar over the years! We’re glad to hear you feel valued and supported, and that the pay, benefits, and flexibility have positively shaped your experience. We’re truly grateful for your continued contributions and so glad to have you as part of the TrueCar Crew!
3.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great regional team and leader

Cons

Almost twice the number of pay plans as I have years with the company. Variable comp plans, way too complex.

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TrueCar Response
10mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience with your regional team and leadership, strong support is exactly what we strive for across TrueCar. We also hear your perspective on compensation plan changes and complexity. Our goal is to provide clarity and alignment in our incentive processes while adapting to evolving business needs. We also conduct bi-annual market analyses to ensure our compensation plans are competitive. If you have specific compensation related questions, we encourage you to connect with your People Business Partner. We appreciate the work you do as part of the TrueCar Crew and thank you for taking the time to share your experience.
Viewing 10 - 12 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.