TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
2.0
May 12, 2022

Unless You Need a Job, Stay Away!

Recommend
CEO approval
Business Outlook

Pros

The company benefits package is very good! This is the only reason I gave TrueCar 2 stars.

Cons

If you enjoy being micro-managed like you have never been before, this is the place for you. Some managers will tell you that you are doing a great job, then turn around and and discipline you for NOT doing a great job. This is part of their discriminatory practices to get rid of employees without having to pay a severance. They will keep employees that will take their abuse and systematically "remove" the ones that actually care about what they do but won't tolerate their nonsense.

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TrueCar Response
4y
Thank you for the review and we are sorry to hear that you have had this experience. We're always looking to improve the communication between managers and employees and strive to build strong partnerships across the organization. If you are open to discussing your feedback in more detail we'd love the opportunity to understand the specifics of your situation. Please reach out to HRrequests@truecar.com or contact your department's People Business Partner directly. You can also use AllVoices, our anonymous feedback tool, to communicate with our People Team and senior executives without ever disclosing your identity.
1.0
May 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Fully stocked kitchen and meals delivered on Wed. Benefits were great and commission checks can be really good.

Cons

Abysmal management in the sales department and constant changing of goals. If a new idea didn't work immediately they would retreat and come up with something else. The goal posts and goals in general kept moving and there was 0 awareness on the sales floor,

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TrueCar Response
4y
Thank you for the review, we are glad to hear that you think our benefits are strong. Since we moved to a remote workforce in 2020, our benefits have changed from having fully stocked kitchens and meals delivered on Wednesdays to benefits like monthly credits for at-home food delivery, internet/mobile phone service coverage and fitness expenses as part of our Dynamic Workplace initiative. If you are still a current employee and are open to discussing your feedback in regards to the sales department in more detail, we'd love the opportunity to hear more about your perspective. Please reach out to HRrequests@truecar.com or contact your department's People Business Partner directly. You can also use AllVoices, our anonymous feedback tool, to communicate with our People Team and senior executives without ever disclosing your identity.
5.0
May 5, 2022
Recommend
CEO approval
Business Outlook

Pros

True Car has a Great Company Culture

Cons

I haven't run into any negatives at the moment.

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TrueCar Response
4y
Thank you for taking the time to provide feedback. We appreciate your perspective and are happy to hear you’re enjoying your experience at TrueCar! If you have any further feedback to share, please feel free to email us at HRrequests@truecar.com.
Viewing 127 - 129 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.