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      TrueCar

      Engaged Employer

      TrueCar reviews

      3.7

      55% would recommend to a friend

      (434 total reviews)
      avatar

      Scott Painter

      29% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      434 reviews
      4.0
      Apr 27, 2021

      Love them but left them

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee Benefits, Office Location and Amenities, Competitive Total Compensation Package, Employees, Growth Opportunity, Engagement/Culture

      Cons

      Leadership turnover and Constant lay-offs

      3.0
      Jun 11, 2020

      Getting rid of customer-facing employees makes no sense

      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoyed co-workers, great performance-based product, TrueCar differentiates itself by having customer service reps visit dealers monthly to go over numbers and training.

      Cons

      I really enjoyed working here, people were great and the product had a lot of value. I am at a complete loss as to why the company would lay-off all their customer-facing sales reps, yet keep Executive Mgmt, VP's, Managers (managing who?) and training dept (training who?). This makes no sense, and they could've let a lot of highly-paid Managers go, and kept the people who actually interact with the dealers who generate the revenue. Losing USAA was a big blow, and whoever is responsible for allowing this to happen should've been the first to be fired. Management saved their own jobs, but might be at the cost of the company failing.

      5.0
      Oct 7, 2019

      I appreciate and enjoy working here

      Onboarding specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance. Reasonable workload and expectations. Good benefits. Snacks, drinks and other nice little things that most companies just don't offer. Opportunity for growth / change is reasonable. Management is willing to listen and assist. Come to work, do your job, contribute where you can and you can make a nice career here.

      Cons

      Like most companies change is constant. We are in a very competitive industry and are faced with our share of opportunities. We have had our share of change. Those changes have been deliberate and have had their benefits and challenges. Each leadership change has helped us gain traction and has frightened off some good employees. If you have not had much work experience or a solid work ethic of pulling your weight, it may make for a rough road for you.

      Viewing 133 - 135 of 434 Reviews
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      ReviewsTrueCar reviews

      Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.