TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
5.0
Jul 12, 2023

Moving in the right direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who make up TrueCar are absolutely phenomenal - incredibly smart, committed, interesting and nice. The culture and compensation is great with interesting work and problems to solve. I have been promoted several times and am constantly being challenged to learn and master more skills. Being remote is great from a flexibility perspective as a working mom.

Cons

TrueCar has struggled with a clarified vision and path forward - I am excited to see leadership focus on the fundamentals of our business and on execution of those fundamentals and hope to see us stay focused.

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TrueCar Response
2y
Thanks for dropping us a review! We are happy to hear that you are excited about our new direction and remain as impressed as you are with the number of talents our crew brings to the table each day. And, you’re right. Our dynamic workplace is designed to offer you that flexibility to ensure you can be at your best both on and off the clock. We think you’ll see some programming roll out in the coming months to help all crew members gain a better understanding of our mission, goals, and values. Stay tuned!
4.0
Feb 13, 2023
Recommend
CEO approval
Business Outlook

Pros

good team... It feels like family. People are helpful. HR policies are good. work is challenging.

Cons

One individual has made entire data engineering toxic. Everyone knows who that individual is. Many of my colleagues have left most probably due to that individual. One left in December and one left in January. About a year and a half ago, another senior architect left because of him. My promotion was delayed 6 months because of his feedback. He has too much power. He also isn't gracious. Working with him is like being forced to drink vinegar.

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TrueCar Response
3y
We appreciate you taking the time to share your feedback. We’re glad to hear you have a good team and overall feel that crew members are helpful. We conduct exit interviews and stay interviews regularly to allow for additional opportunities for feedback from our employees. Our data engineering leader also has regular skip level meetings with crew members providing another opportunity for feedback. It sounds like you may be having challenges with a colleague and so we encourage you to provide specific and direct feedback to your manager, your functional leadership team or People Business Partner to help address.
2.0
Feb 6, 2023

Beware

Recommend
CEO approval
Business Outlook

Pros

Well, there is a fair amount of schedule flexibility, but that's about all I can tell you.

Cons

Unprofessional, toxic culture, backstabbing, oh my. I was warned, but I didn't listen.

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TrueCar Response
3y
Thank you for taking the time to share your thoughts and provide your feedback. Building a results driven culture anchored on goals, inclusiveness, collaboration and courage is something of which as an organization we value and actively work on. Taking care of our people is our number one priority. With this in mind, over the past few years, we have hired some key leaders that will help drive our path forward by demonstrating those same values. To ensure we continue to be on the right path, we have open dialogue and conversations with our employees on a continuous basis through our engagement survey and organizational pulse checks. We have an employee engagement score above benchmarks for other technology companies and have an open communication loop that includes leadership regularly asking for direct feedback from all employees. The combined results reflect that we are on the right path in transforming our culture. The feedback we continue to receive from our employees, particularly those who have been with TrueCar for a long time, is that TrueCar’s culture many years ago is not TrueCar’s culture as of today. This transformation is something that we are not only proud of, but continue to cultivate. As we continue to further these efforts, this year we are launching our quarterly feedback cycle, enabling and empowering all our crew members to give and receive feedback regularly throughout the year, so that we continue to strengthen our culture and our values. As a leader in the company, we do encourage you to provide your feedback to the leadership team, your manager, a member of your People team or our anonymous feedback platform AllVoices.
Viewing 154 - 156 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.